Was given the opportunity on checkout to update my order to add another order at a discounted rate, which I did and paid for at the time. The first item arrived which I’ve given a good review to but the second item which is this one has not been despatched and the company are telling me that I never ordered it. clear I have because they sent me this opportunity to review it! Still awaiting information on the order from a complaint, after providing a bank statement, the order email and invoice.