Asmae E.Verified
They didn’t respond my email of why i still haven’t received my package and why there is no track and trace
Purchased item
Digna
"I still didn’t receive my package and they don’t respond when I ask about i..."
KAFTAN ELEGANCE store reviewsSee product reviews
Hakima A.Verified
Its very nice Jellaba i love it and its fits so beautyful with your Size! ❤️💚😍
Purchased item
Jellaba Flint
"So Nice beautyful Jellaba in te light green color. I love it and the size i..."
Aaliya R.Verified
Awful they dont respond to your emails they didnt answer my email regarding a refund several times
Purchased item
Exclusive Takchita Lilia
"How about actually get back to my emails when im trying get an update on th..."
Kaoutar T.Verified
Very poor quality, and even worse customer service, unfortunately.
For the second time in a row, I received a jilbab with multiple defects. Despite this, I was still charged for the shipping costs. The second time, they even asked me to pay the return shipping fees, yet refused to refund my money and instead forced me to choose another item.
Moreover, when I try to contact them by phone, they refuse to answer my calls.
Purchased item
Jellaba Nacre
"Very poor quality, and even worse customer service, unfortunately.
For the..."
Kenza B.Verified
.
Purchased item
Jellaba Nacre
"Très joli la couleur est top et le tissu aussi"
Samira E.Verified
It was easy ordering after so many choices.
Purchased item
Jellaba Rina Purple
"It was great!"
N E.Verified
Thank you!
Purchased item
Nayla White
"Thank you!"
Balkis A.Verified
Good customer service
Purchased item
Caftan Ritaj
"Excellent quality!"
Malika E.Verified
😍
Purchased item
Jellaba Zahara Bordeaux
"😍"
Amel M.Verified
À éviter au maximum ce n’est pas des professionnels c’est des menteurs aucun contact efficace que lIA
Purchased item
Caftan Leila
"Une commande reçu trop tard les caftans ne sont pas conformes aux images. U..."
Latifa E.Verified
La commande c'est bien passé et j'ai pu renvoyé une robe qui était grande et demande d'avoir en cours. La commande est arrivée une semaine après ma commande. Très satisfaite. Tout c'est bien passé.
Purchased item
Nayla White
"C'est un beau caftan simple et habillé ❤️"
Nisrine A.Verified
Goed
Purchased item
Caftan Ritaj
"Goed"
Mélissa G.Verified
Taille bien, très belle pièce
Purchased item
Hasna
"Magnifique"
Safira S.Verified
my first time ordering from them and they were super helpful when my order got lost and didnt arrive on time. the quality for both the items are amazing and the fits are top notch.
Purchased item
Dina
"Diana is lovely and snatches you so well, the only issue I have as a hijabi..."
Zehra A.Verified
Die Qualität und der Preis sind absolut hervorragend; Sie können es ohne Zögern kaufen. Es hat diese Bewertung vollauf verdient.
Purchased item
Caftan Jannet
"Die Qualität und der Preis sind absolut hervorragend; Sie können es ohne Zö..."
Sarrah E.Verified
J'aime beaucoup! Niveau qualité prix c'est très raisonnable.
Purchased item
Solenne Taupe
"Très belle robe , le tissu et très agréable et souple. Elle taille bien. Pa..."
Farida E.Verified
Amazing.
Purchased item
Kaftan Chiara
"It is very beautiful and the quality is amazing"
Kawtar L.Verified
Comprar aquí ha sido una decepción. Lo que recibes no es lo que pagas. El cinturón del modelo Aureline es una versión "low cost" del que muestran en su página; le faltan todas las piedras y el acabado es mediocre. Por si fuera poco, en un pedido de 4 piezas solo mandan una funda. Si el diseño es "exclusivo", el servicio debería serlo también, pero dejan mucho que desear.
Purchased item
Rhésus
"Atención al cliente nula ante errores de envío, He intentado solucionar por..."
Soumia Z.Verified
Keine rückgabe des Geldes
Purchased item
Camellia Bordeaux
"Bessere Verarbeitung"
Aya A.Verified
It’s elegant 👍👍
Purchased item
Celestine
"It’s very beautiful"
Sara J.Verified
Professionisti
Purchased item
Kaftan Liam White
"Molto elegante ,
Adoro 💙
Grazie"
Elanur Ö.Verified
I had questions regarding the size and contacted KE, receiving a quick and friendly response.
Purchased item
Kaftan Aisha
"A few seams were open, but otherwise everything was fine."
Samira E.Verified
It was good but they said they would give me a gift w the two purchases and I didn’t get it
Purchased item
Malak
"Omg I loved it and it fits perfectly"
Heya A.Verified
Parfait
Purchased item
Caftan Nazeera
"Excellente qualité des Caftans, je suis extrêmement satisfaite🤩. Équipe trè..."
Rihab J.Verified
Pas de retours possible que echange ou bon d’achat
Purchased item
Ruby
"Ne merite pas son prix"
Sherin E.Verified
The dress colour is Not a Little different its Commerce another colour
Purchased item
Lebsa Joud
"Youre guys Not cooroarative"
Audrey A.Verified
Bien
Purchased item
Caftan Nazeera
"Tank you"
Samah B.Verified
you guys don’t do anything i am waiting for 3 WHOLE WEEKS
Purchased item
Caftan Jannet
"."
Uzma A.Verified
10/10 service
Purchased item
Kaftan Mahassin
"Beautiful outfit! Love the details! Would highly recommend"
Shaikha A.Verified
Good
Purchased item
Lyra
"Nice"
Hanan I.Verified
No contesta a los mensajes
Purchased item
Caftan Nazeera
"Os he escrito para cambiarlo por la talla M y nadie me responde."
YoussraVerified
The shipping time was to long and de quality of the dress was bad
Purchased item
Solenne Black
"the design of the dress was not correct."
Joumade J.Verified
10/10
Purchased item
Digna
"The fabric was amazing i didnt expect it to be that good , the colour is th..."
Walaa H.Verified
Good ,fast delivery
Purchased item
Kaftan Mahassin
"Perfect fabric and design"
Karima A.Verified
Big size
Delivery to Late
No Communication
Purchased item
Laylan
"The Takschita was beautyful but bigger than expected for size xs. The order..."
Farah G.Verified
Really amazing kaftan and quality
Purchased item
Caftan Maisa
"Very reliable replied straight away when I had a question and reliable deli..."
Laila C.Verified
Good quality
Purchased item
Jumanah
"👍👍"
Nahaa A.Verified
When ordering, there should be an option to adjust the length because the dress length should be custom-made and not too long
Purchased item
Kaftan Saida
"When ordering, there should be an option to adjust the length because the d..."
Ilham O.Verified
Beautiful kaftan with excellent quality for the price. I highly recommend it and will definitely be purchasing again! 😍
Purchased item
Kaftan Asya
"Beautiful kaftan with excellent quality for the price. I highly recommend i..."
Safaa A.Verified
Order not received and have yet to be advised when i will receive this
Purchased item
Lebsa Raihana
"I still have not received my order and unfortunately customer service has n..."
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