Connie N.Verified
I love my fountain and I am very satisfied with your customer service.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I received the replacement pump and it seems..."
Bernini Fountains store reviewsSee product reviews
April C.Verified
Easy fountains
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I love this foutain head. Its joyful to see t..."
Mary B.Verified
It is sometimes difficult to wait for a response when a battery isn't available. But the people do respond.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"We have only Bernini Fountains--this is our 4..."
Marty S.Verified
Easy to set up. Sounds relaxing. Batteries last a really long time and are easy to change
Customer service is exceptional.
Just bought my second fountain.
Purchased item
Aqua-Terra 2' x 3' Dirt Scraping Indoor Outdoor Doormat
"Great outdoor mat Looks nice in my patio. Lov..."
Caroline A.Verified
Have bought from QVC. Glad to know I can get replacement and batteries from your site.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"All good. Replacing one that stopped working...."
Cynthia W.Verified
I currently own 14 of the planters, 3 of the entrance mats, and hoses that are in constant use.
Purchased item
Firmastone 15" Smart Self-Watering Planter - Base Only
"Excellent customer service and high quality c..."
Jeanne O.Verified
Easy purchase process.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Exactly what I ordered. Haven’t used yet sin..."
Terri W.Verified
I like your stuff and it comes in fast
Purchased item
Bernini Lugano Outdoor Solar Pond Fountain
"Your company is great, I'm so glad I found yo..."
Leslie A.Verified
Easy to order and delivered on time.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The first pump only lasted a year. This is th..."
Lisa M.Verified
Wonderful customer service
Purchased item
Aqua-Terra 2' x 3' Dirt Scraping Indoor Outdoor Doormat (2025)
"We ordered three mats, but our order was sent..."
Kimberly K.Verified
Their customer service is not the best !
Purchased item
Bernini Lugano Outdoor Solar Pond Fountain
"I love the color and the solar feature !"
Jack C.Verified
No response after I requested info on how to return the item
Purchased item
Rustic Hanging Bird Feeder with Fountain
"You sent the wrong item. I sent an email aski..."
Sharon R.Verified
I called left a message they got back to me quickly help guide me in pump set up
Purchased item
Roccia Cordless Shallow Pond Fountain
"This a nice pond for my front yard witch is n..."
Angelina J.Verified
Keep up the good work.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Happy with bernini fountain."
Olivia A.Verified
Good!
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The new pump works well.
Hopefully it will wo..."
Lisa C.Verified
Bernini has always delivered. The hose that I purchased is fantastic and although I have had issues with defective or a broken nozzle, Bernini has been very helpful in getting any problems solved.
Purchased item
EZ Grip Hose Nozzle
"I have successfully received a replacement no..."
Jan B.Verified
Customer service has been wonderful with complete communications!
Purchased item
Bernini Metal Hose Storage Pot with Lid and Drainage Hole
"Really good quality material for the price an..."
Patricia Jane M.Verified
Ordered and delivered quickly.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"This is a replacement for one that stopped wo..."
Patricia M.Verified
I requested a nozzle for MONTHS and nothing was done until you sent me a hose.
Purchased item
Expanding Metal Garden Hose with Grip Switch
"I only wanted a nozzle but you sent me a hose..."
Geane L.Verified
Timely and as advertised.
Purchased item
Expanding Metal Garden Hose®
"Hope it last longer than the rubber ones that..."
Kurt H.Verified
customer service was great and resolved my problem
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"This was a replacement under warranty new pum..."
Heather S.Verified
Your fountains are artistic and easy to set up.
Purchased item
Casa Cottage Fountain
"The fountain fits into a large birdbath. Keep..."
Paul R.Verified
You’re Doin’ A Great Job…Offering a Unique, Quality Product…Molte’ G.!
Purchased item
Bari 5-In-1 Cordless Fluted Fountain with Infinity Bowl
"Fountain w/Green ‘Patina’ Blends Beautifully..."
Maria P.Verified
I had trouble with my first fountain after only 4 months of use. I contacted Bernini and they were able to replace it under my warranty. I like buying from a company that respects the warranty in those rare times it is needed
Purchased item
Bari 5-In-1 Cordless Fluted Fountain
"I had bought another fountain and this was th..."
Day R.Verified
No
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Received and tested"
Vonnie M.Verified
Nice customer service
Purchased item
Spray Tips - set of 3
"Works much better"
Anne K.Verified
Thank you
Purchased item
Fontana Cast Iron Bird Bath with Solar Water Fountain Pump - BOWL ONLY
"Thank you so much for your support and easy r..."
Richard C.Verified
When I need a complete new fountain I will get it from you folks. Also the gal that took my order was very helpful and pleasant.
Purchased item
Pump and Electrical Cord
"The pump works so well I would like to order..."
Rosalie H.Verified
Great company to deal with customer service was terrific. Love the hose.
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Hoses wonderful it’s lightweight easy to hand..."
Joel C.Verified
Easy to locate correct part and fast delivery.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"This is my third pump assembly. They lasted a..."
Susan G.Verified
Great!
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"Great product, great customer service. Would..."
Karen B.Verified
Bought all 3 fountains from HSN
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Greg Fudge once again assisted me from beginn..."
John Y.Verified
Great
Purchased item
Easy Grip Garden Tools Set
"They work great"
Margaret C.Verified
They answered all my questions when I called.
Purchased item
Bernini Garden Sled With Pull Cord
"This is a Christmas gift so I don't know how..."
Iris S.Verified
Easy and delivery was simple
Purchased item
Bernini Sole Floating Solar Outdoor Fountain
"Unfortunately I have not been able to set up...."
Suzy W.Verified
I’ve bought several things and have always been happy
Purchased item
Alba Cordless Fountain
"My first fountain arrived damaged and custome..."
Mrs G.Verified
REACHING CUSTOMER SERVICE ON THE TELEPHONE IS SOMETIMES DIFFICULT. HOWEVER, THEIR SERVICE WAS EXCELLENT WHEN REACHED. BUT VERY DISAPPOINTED WITH THE FOUNTAIN ITSELF. DOES NOT WORK PROPERLY. TOO MANY PROBLEMS.
Purchased item
Ballare Dancing Waters Fountain
"TWO PROBLEMS:
1) ORDERED THIS FOUNTAIN TWIC..."
Patricia H.Verified
good
Purchased item
Connection Port - Green, Gray, Blue, Black (Not RC Compatible)
"I'm always pleased with the service I receive..."
Bridget B.Verified
Wrong item color
Purchased item
Aqua-Terra 2' x 3' Dirt Scraping Indoor Outdoor Doormat
"Mat won’t flatten - slippery trip hazard - no..."
Janice D.Verified
Fountains are always safely packaged and arrive quickly
Purchased item
Bernini Rustic Whiskey Barrel Fountain
"Haven’t set up my fountain in it’s perfect pl..."
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