Greg S.Verified
Tough to reach real people. Left too many messages.
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Like the hose a lot. Hope it lasts longer tha..."
Bernini Fountains store reviewsSee product reviews
Robin H.Verified
Easy
Purchased item
Alba Cordless Fountain
"Easy to set up.
I love the sound in the gard..."
Kathy H.Verified
Terrible
Purchased item
Padua Fountain Tower
"This is not as it appears in the video . Smal..."
Scott S.Verified
Cheap made
Purchased item
Bosconero Cordless Fountain
"Leaks east of money"
Angela D.Verified
no
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"The self watering is great but the sensors al..."
Claudia K.Verified
I have had to contact Customer Service at least twice recently. Most times, I leave messages since agents do not pick up. Responses to those messages have been on average 1-2 weeks. However, most recently, an agent did answer and she helped resolve my pump issue, which required a replacement. We did go through all troubleshooting steps however, which included removal and reinstall of batteries...
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I have purchased many fountains over the year..."
Bonnie P.Verified
No problems. Delivered timely
Purchased item
Bernini Rustic Whiskey Barrel Fountain
"This is very relaxing. We keep it on our dec..."
Jean S.Verified
The lady was very helpful and polite. Great customer service. Thank you.
Purchased item
The Original Metal Garden Hose®
"Thank you for standing behind your product...."
Allison S.Verified
Excellent
Purchased item
Designer Fabric Hose 2 Pack
"Wonderful hose! I love them so much I am givi..."
Donna R.Verified
I had to wait for my 2hose.
Purchased item
Designer Print HydroHose®
"I havent used it yet"
Debra S.Verified
I purchased my fountain directly from Bernini.
Purchased item
Y Splitter Pump Cord - Ballare Dancing Waters
"After having some problems with one of the tw..."
John J.Verified
No hassle. Arrived on time. ..jj
Purchased item
XL Metal Garden Hose®
"Works great. Just wish it wasn't so expensive..."
Mary E T.Verified
Easy to navigate.
Purchased item
Bernini 2'x 3' Half Round Aqua-Terra Dirt Trapping Mat
"Great mats!!"
Kathleen H.Verified
Did not appreciate having to pay for a part that went bad after a couple months and Bernini did not honor their one year replacement warranty.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Purchase fountain from QVC in January 2025...."
Kerry V.Verified
Very easy
Purchased item
Bosconero Cordless Fountain
"It is beautiful. I haven't used it yet. I am..."
Jim T.Verified
Very professional
Purchased item
Bosconero Cordless Fountain
"Love it"
Judy S.Verified
No hassle, seamless and on time delivery!
Purchased item
Fortezza Cordless Fountain Tower
"I have been looking for a reliable fountain w..."
Joe R.Verified
Little difficult to actually contact and speak to as live person, took well over a week.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Working as designed since received and instal..."
Roberta J.Verified
Purchased via QVC and it was a great purchase.
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"Love the self-watering pots with the sensors...."
Quang T.Verified
They were helpful.
Purchased item
Personal Gardening fan with Clip and Lanyard
"It is a very neat and helpful portable fan. H..."
William R.Verified
Gteat
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Everything good"
Sheila B.Verified
They were able to work with me on my problem
Purchased item
Expanding Metal Garden Hose with Grip Switch
"I love my new hoses."
Robert J.Verified
Pump not working, to call is a problem I feel is unnecessary, the lack of a returned call is very frustrating when you just receive a product that has problems!
Purchased item
Loreto 3-Tier Metal Fountain
"I’m not enjoying my fountain because it’s not..."
Kornelia S.Verified
Buying the fountain was easy, and shipping was somewhat expedited. Overall, I had an A+ experience with Bernini Fountains.Thank you.
Purchased item
Ballare Dancing Waters Fountain
"Unfortunately, I don't have a photo of our ne..."
Christine A.Verified
Easy-to-use
Purchased item
Fortezza Cordless Fountain Tower
"It really looks and sounds great. I love it...."
Wanda C.Verified
I have had mine for many years. It even moved coast to coast. It looks still as good as when I purchased it at least 11 years ago
Purchased item
Expanding Metal Garden Hose with Grip Switch
"I have used your hoses for many years. I also..."
E. Luann G.Verified
Great
Purchased item
Alba Cordless Fountain
"Easy to put together and functions well. I lo..."
Devon R.Verified
Super fast shipping.
Purchased item
Windless Wind Spinner
"Love it. Works great."
Nan N.Verified
Quality products, fast shipping.
Purchased item
Windless Wind Spinner
"It's a beautiful spinner and a nice addition..."
Michele S.Verified
Most terrible customer service I’ve ever dealt with in my life. Pump stopped working after a few days. It is still under warranty as it was only purchased June 6 of this year. By the time I actually get a fountain that works it’ll be winter and I won’t be able to use it anyway as I live in Chicago. Extremely frustrated.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Well, the first pump only worked for a few da..."
Karen C.Verified
I had zero problems ordering from Bernini but I do not like repeated requests for surveys. Once is enough.
Purchased item
16" Scented Diffusing Faux Floral Hanging Basket
"I love it. I do not do photos or videos. Plea..."
Diana S.Verified
Very difficult getting customer service to respond to me
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Thankfully, this pump is working. I am happy..."
Demeatrice E.Verified
That was easy and came quickly
Purchased item
Spray Tips - set of 3
"Love them and price was great. Wished shippin..."
Kathleen R.Verified
Defective
Purchased item
Bosconero Cordless Fountain - Parts
"The new piece you replaced doesn’t allow blac..."
Judith M.Verified
Easy and simple
Purchased item
Lecce Cordless Fountain
"The fountain came so quickly and was so easy..."
Penny J.Verified
fountain ordered from QVC
Purchased item
Adria Cordless 8-in-1 Modular Fountain with Timer LARGE BOWL ONLY
"I did not receive this order I have sent mult..."
Kristy K.Verified
The product I wanted was out of stock for weeks. It would have been great to get an email stating the product was back in stock.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The replacement pump works well -2 issues tho..."
Bonita B.Verified
Easy to order but impossible to assemble
and I do a lot of mechanical things!
Purchased item
Alba Cordless Fountain
"In the info it claimed it came with the batte..."
Ysabella A.Verified
Same issues. Customer support and assistance is poorly lacking.
Purchased item
Lithium Ion Battery Conversion Kit
"The battery pack is fine, but I've been tryin..."
Jamie W.Verified
Found it online and ordered it.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"It fits my fountain perfectly."
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