Yvelux Store review | Loox

Yvelux store reviewsSee product reviews

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Janique B.Verified
Required to download app to access any tracking information, I found this to be ridiculous . Order shipping label created nearly 6 days before the order was ever shipped.
Lustara Dress - Red
Purchased item
Lustara Dress - Red
"Significant shipping delays, lack of communication and responses to inquiri..."
Ebony B.Verified
Poor costumer service. This company does not honor it's return policy.
Xana dress - Black
Purchased item
Xana dress - Black
"I did not like the fit of the item. I reached out for a return and in store..."
Kalilah B.Verified
Fast shipping
Creme Dress
Purchased item
Creme Dress
"The dress was extremely big at the top and tight on bottom...the string was..."
Simone P.Verified
šŸ©·
Lustara Dress - Brown (Final Restock)
Purchased item
Lustara Dress - Brown (Final Restock)
"Beautiful dress"
Amber R.Verified
Overpriced
Carbon II Dress - Pink
Purchased item
Carbon II Dress - Pink
"These outfits are overpriced, one piece wasnā€™t received at all and the othe..."
Nylah J.Verified
I would like a refund please!
Zumai Dress
Purchased item
Zumai Dress
"I would like a refund please!"
Jazmin P.Verified
Shipping took waaaaay too long! They shipped a label that sent an email making it look like it shipped but it didnā€™t for over a week later. Nice dress but not worth the wait.
Lustara Dress - Black (Final Restock)
Purchased item
Lustara Dress - Black (Final Restock)
"Shipping took waaaaaaay too long! They created the shipping label that sent..."
Rakia B.Verified
Never received package
Xana dress - Black
Purchased item
Xana dress - Black
"DELIVER MY PACKAGE!!!!!!!!!! Iā€™ve been waiting OVER A MONTH! No response or..."
Kenia P.Verified
Will never order from here
Lustara Dress - Black
Purchased item
Lustara Dress - Black
"Unresponsive customer service. Never got my order."
Barbajean C.Verified
šŸ‘šŸ‘šŸ‘šŸ‘
Lustara Dress - Brown
Purchased item
Lustara Dress - Brown
"Love it very sexy"
Leytia C.Verified
My favorite boutique šŸ˜˜
Carbon II Dress - Red
Purchased item
Carbon II Dress - Red
"The quality! OMG ā€¦ I absolutely canā€™t wait to wear this Valentineā€™s Day šŸ’‹"
Jackie G.Verified
Good
Carbon II Dress - Red
Purchased item
Carbon II Dress - Red
"I love it"
Shana G.Verified
To be a decent company you need to respond to emails and assist whenever an item is missing from an order.
Invicta Corset Top
Purchased item
Invicta Corset Top
"First of all, the item was missing from the package. So that's why I give i..."
Shanyle S.Verified
Customer service needs improvement
Penelope Set
Purchased item
Penelope Set
"Did not receive item (Penelope set) Reached out via email and DM with no re..."
Em C.Verified
Ship out the products faster, I ordered years ago and didnā€™t want to order again because of the long wait time and I see nothing changed, find another boutique ladies!
Monarc Romper
Purchased item
Monarc Romper
"Sending out the product faster. Theres no reason I ordered this during blac..."
Crys M.Verified
My items never came
Wednesday Dress
Purchased item
Wednesday Dress
"Item never came"
Khady S.Verified
needs better team
Zumai Dress - Mint
Purchased item
Zumai Dress - Mint
"horrible shipping, still have received my dress and itā€™s been over 2 weeksā€¦..."
Sonia C.Verified
It was an awful experience I will not be a repeat customer!
Colby Fur Boots
Purchased item
Colby Fur Boots
"I had a horrible customer service experience with this company. I needed th..."
Jasmine L.Verified
Still havenā€™t recieved my package
Wyld Dress
Purchased item
Wyld Dress
"Still havenā€™t received my package"
Trina T.Verified
No responses
Noir Dress
Purchased item
Noir Dress
"Sizing run small"
Jakayla N.Verified
First time shopping on this site it popped up on my IG. Everything was great all the way down to shipping in a timely manner and the quality of clothing is nice. Definitely will be purchasing again
Hershey Fur Vest
Purchased item
Hershey Fur Vest
"This top does shed a lot and i probably couldā€™ve sized down for a tighter f..."
Majustice G.Verified
Worse experience ever! I will never shop here again
Mykonos Set - FINAL RESTOCK (Ships 11/19)
Purchased item
Mykonos Set - FINAL RESTOCK (Ships 11/19)
"This was the most far worse experience ever from ordering, waiting on pre o..."
Vanessa M.Verified
Terrible material for the outfit and I got a small but the outfit was big
Penelope Set
Purchased item
Penelope Set
"The outfit was trash and the material was not worth 100$ you guys are a sca..."
Albertine P.Verified
The refund and return policy is trash. It took 3 weeks to arrive and you only get 5 days? Disgusting throw the whole thrifty ass boutique away!!!
Noir Dress
Purchased item
Noir Dress
"Save your money. Terrible fit, I have a small frame up top and wide bottom,..."
Oasis S.Verified
No customer service, no response and delayed shipping with no warning shipping confirmation or anything. I sent 4-5 emails to them and they never responded, even tried contacting them on social media and still nothing. Will never shop here again.
Carbon II Dress - Red
Purchased item
Carbon II Dress - Red
"Horrible experience shopping with this store. Took them 14 days to get my i..."
Cayā€™lah J.Verified
Horrible will not be ordering again
Mykonos Set
Purchased item
Mykonos Set
"I never received my set that I ordered for my birthday , no updates ! No co..."
Tyler D.Verified
I received the incorrect dress. Iā€™ve reached out multiple times regarding this and have not gotten a response.
Carbon II Dress - Red
Purchased item
Carbon II Dress - Red
"This is not the dress I ordered. Iā€™ve reached out multiple times regarding..."
Kellyn M.Verified
I never got my order
Mykonos Set
Purchased item
Mykonos Set
"I never got my orderā€¦"
Tatiana J.Verified
Very cheap overpriced clothing. Will never purchase again
Monarc Romper
Purchased item
Monarc Romper
"Very cheap overpriced clothing. Will never order again!!"
Olayinka A.Verified
I do not like how I did not receive a response when my item was missing
Monarc Romper
Purchased item
Monarc Romper
"I ordered with tights and it did not come with tights!"
Cagelia M.Verified
N/A
Lynx Jumpsuit
Purchased item
Lynx Jumpsuit
"Just got it. Fabric is thin and not really similar to what is pictured. Was..."
Carra R.Verified
Long shipping time
Aura Bodysuit Dress
Purchased item
Aura Bodysuit Dress
"Clothing quality cheap"
Princess N.Verified
The material in every item that I have ever ordered was always super cheap. I will never purchase from this company again
Zumai Dress
Purchased item
Zumai Dress
"Cheaply made dress. A waste of money."
Amanda L.Verified
Love it. Will be back.
Robyn Bodysuit
Purchased item
Robyn Bodysuit
"Dress came right on time!!"
Adun A.Verified
bad
Xana dress - Red
Purchased item
Xana dress - Red
"bad"
Collins W.Verified
No comment
Glossier Stockings
Purchased item
Glossier Stockings
"Ordered two one came I emailed the company no one responded"
Tionna W.Verified
Havenā€™t received store credit from a return or response from emails
Carbon II Dress - Copper ( Ships 9/1 )
Purchased item
Carbon II Dress - Copper ( Ships 9/1 )
"Cute dress fit too small. Sent back, havenā€™t received a store credit"
Mary S.Verified
Nothing is the same as what you will get.. very cheap quality.
Penelope Set
Purchased item
Penelope Set
"I never got the clothes they sent me the wrong order and stopped responding..."
Sarah M.Verified
Bad experience
Icee Set - Blue
Purchased item
Icee Set - Blue
"Did not receive order"
Lakia B.Verified
They only shipped once I sent an email about the status. Never responded back.
Carbon II Dress - Copper ( Ships 9/1 )
Purchased item
Carbon II Dress - Copper ( Ships 9/1 )
"The skirt keeps rising up. Better to wear as a swimsuit cover-up."
Yvelux store reviewsVisit store