First, it was supposed be ordered 1 item of the color that I ordered but somehow the system ordered two items each and the customer service (Caroline) did not help at all and she keeps sending the same message.
Second, the items are supposed to be delivered in two weeks that I planned to bring for travel and it took two months.
Third, I requested Caroline to send me a shipping label because of the above two reasons and forward my message to her managers but she just sent me an address of China.