Ricky S.Verified
Product does not work and no one will respond or answer my calls
Purchased item
Form 2® Pro
"The item was not only 2 weeks late getting to me but it doesn’t work at all..."
JIMMYJANE® store reviewsSee product reviews
Carlos A.Verified
Shopping was great. Got it in a timely manner. Would have been awesome if we got updates
Purchased item
Solis™ Ascend 2® Pro
"Love the device. However we fully charged it once out of the box used it..."
Katie L.Verified
Good, I wish I chose regular shipping because it took the same amount of time and cost me a little bit more!
This was new and I was trying a little something different and new to spice up my life and I am not disappointed.
Purchased item
Touch-Me Pro Purple Rabbit Vibrator
"I vowed years ago I wouldn’t buy a rabbit ever again because I spent a lot..."
Ellen S.Verified
This time was easy and good, but I have had issues when charging cords break or other items needed don't work and the company does not have a plan of action for any support.
Purchased item
Form 2® Pro
"I have had two other versions of this vibrator and appreciate that the char..."
Karen B.Verified
Easy, fast and private.
Purchased item
Reflexx™ 1
"I love the outside material, the vibration modes, and the heat. It's conve..."
Steve C.Verified
Got a product that I couldn’t use as it never worked even after charging very disappointing
Purchased item
Solis™ Ascend 2® Pro
"It didn’t work!! And I had thrown out all the packaging thinking I would ge..."
Roseann D.Verified
My shopping experience is always fine with your company.
Purchased item
Touch-Me Pro Purple Rabbit Vibrator
"I have so many of Jimmy Jane's toys--it is the only brand I buy and have re..."
Neil H.Verified
Well built but non-functional products. Terrible customer service.
Purchased item
Reflexx™ 3
"Reflex 3 arrived quickly and worked once, but would not hold a charge after..."
Lin S.Verified
Shopping made easy
Purchased item
Canna™ Electric Massager
"Love the vibrator"
David H.Verified
Hkkk
Purchased item
Form 2® Pro
"We own 3. Always able to make her enjoy it wherever we are."
Nancy B.Verified
Buying was easy; receiving the box was easy. With other items, not so much with the mail—the government shutdown was a big reason!
Purchased item
Focus™
"The three tips are easy to clean, to use, and each tip allows three differe..."
Laurie L.Verified
Excellent customer service, fast shipping and quality products! Thank you
Purchased item
Hello Bang™
"Just got it, used it once but my initial impression is positive. A little b..."
Valerie M.Verified
Their customer service is tremendous. When I messaged them, I was contacted the next day about my order. They totally exceeded my expectations.
Purchased item
Form 2 Gripp™
"This little gem has saved my marriage!"
David S.Verified
Great product and great service. Love Jimmy Jane. 😊
Purchased item
G Rabbit
"Great rabbit vibrator. Well designed and really does the job. Very satisfie..."
William E.Verified
Not impressed do not work
Purchased item
Ascend 3® Black Bullet Vibrator and Carpo™ Vibrating Panties Bundle
"They wont work tried charging several times an will not vibrate at all ligh..."
Nicole G.Verified
My support has responded back to my emails concerning a defective product
Purchased item
Love Pods™ Om
"It came defective and does not turn on or charge. I cannot get it to work a..."
Andrew M.Verified
No costumer support, called and emailed no response
Purchased item
Dia® with Remote
"Broken out of the box and zero customer support"
Audrey P.Verified
No customer service whatsover
Purchased item
Deimos™ with Remote
"Never received it. Stuck in customs and I have to pay 105€ in customs and w..."
Melissa G.Verified
Fast shipping ! Nice packaging, Fantastic toy, Others will stay in the drawer, this is The One !
Purchased item
🎁 Gama 9-inch (100% off)
"Best one yet, so close to real …"
Kristin M.Verified
.
Purchased item
Form 2 Gripp™
"Poor battery life. Dies much earlier than the OG form."
Jermaine C.Verified
I like JJ a lot. Website is easy to use and appealing. However, I’d love to see more new and innovative products. Seems like it’s the same old stuff with few exceptions.
Purchased item
🎁 Chroma™ Sleeve 2 (100% off)
"It’s awesome. Hits the spot."
Jeff A.Verified
Easy and reliable.
Purchased item
Astra®
"Just didn’t hit quite right. Bummer."
J.c. S.Verified
L
Purchased item
Ascend 3® Black Bullet Vibrator and Carpo™ Vibrating Panties Bundle
"Love ir"
Devon S.Verified
Easy to browse products, great descriptions and pictures/tutorials. Fast shipping. Will be buying more from JimmyJane in the future!
Purchased item
G Rabbit
"Simple. Effective. No muss, no fuss, just a solid experience. The adjustabl..."
Marty N.Verified
Always easy
Purchased item
Form 2 Gripp™
"I have been a loyal JimmyJane customer for at least 15 years.
Form has alwa..."
Lora O.Verified
Slow service despite my paying for express shipping. Return address was not discreet. I will not be purchasing anything more from your company.
Purchased item
Canna™ Electric Massager
"I paid the extra $18 for express shipping and the package didn’t arrive in..."
Shannon T.Verified
I have shopped for years. Once I had to use the warranty because my toy died before a year was over (probably my fault 😍) and I got a replacement hassle free. That in and of itself speaks volumes.
Purchased item
Form 3® Pro
"This is my 3rd one. And I try a lot of toys. Multiple versions of the rose…..."
Victoria S.Verified
Easy and fast
Purchased item
Starla Black Bullet Vibrator and Calista™ Vibrating Panties Bundle
"Love love love so much fun when you go in public."
Barbara J.Verified
It is easy to buy. I was hoping this one would work
Purchased item
Form 2® Pro
"when using the steady mode, the vibration rate falls apart, it speeds up an..."
Michael C.Verified
Okay
Purchased item
PDX Extreme - Tight Grip Pussy & Ass Masturbator
"It was fine at first, but is now falling apart. The dark grip material is s..."
Kahina B.Verified
Love jj
Purchased item
Form 2® Pro
"I feel that power isn’t like the original!! I have most all of your toys an..."
Joni C.Verified
Fast delivery and boxed well!
Purchased item
Reflexx™ Pink Rabbit Vibrator 3
"The device is not really ergonomic. The clit stimulator is too high when th..."
Jonathan R.Verified
easy to work with and great products.
Purchased item
Solis™ Ascend 2® Pro Purple Duel Tip Clitoral Vibrator
"Recently purchased this for my wife and I.
Big fan of the product and the..."
Frederick P.Verified
The buying experience went well, but i feel like having PDX products on your site implies they are of a similar quality to yours, which I feel they are not.
Purchased item
PDX Vibrating Roto-Sucker
"I am very disappointed with this product. The suction is weak and the vibra..."
Assetou S.Verified
Wrong item
Purchased item
PDX Vibrating Roto-Sucker
"Der customers sercice,
I order this item error. I am a single female, I wo..."
Barb M.Verified
Quick delivery!
Purchased item
Starla Black Bullet Vibrator and Tyro™ Vibrating Panties Bundle
"Love, love, love!"
Philip W.Verified
Simple and easy.
Purchased item
Form 2® Pro Duel Tip Clitoral Vibrator
"Great experience organism came quickly and kept coming. Amazing experience..."
Jonathan R.Verified
UPS lost my package. I never received my package. I contacted customer support and can't get a response. I have sent multiple emails asking for either a refund or that you re-send me my purchase. If you keep ignoring me, I'll start a social marketing campaign using ai agents and automation to post 10 reviews/day until I get a resolution.
Purchased item
Curved Gripp™ Purple G-Spot Vibrator
"I ordered almost 1 month ago and still haven't received my package. JimmyJa..."
Jonathan D.Verified
Amazing service
Purchased item
Exona™ Pink Electric Wand Massager
"We love it! Works great"
Lisa M.Verified
Again, I never received my item! Nor have I heard back from customer service.
Purchased item
Canna™ Green Electric Wand Massager with Attachments
"My item never arrived! I have made two inquiries to customer service and ha..."
JIMMYJANE® store reviewsVisit store