Dear Lumynologie Team,
I am writing regarding the IPL device I ordered from your store, which remains unopened and unused in its original packaging. Despite multiple email exchanges requesting a return and refund, my request has been denied.
I hereby issue a final request for a full refund and ask that you provide the appropriate return address within 7 days. As the product is in perfect, unopened condition, it is fully resellable and does not fall under hygiene-related exclusions.
While Swis