Item was ordered 3/7, and was supposed to ship in 2-3 days. On 3/12 I finally received news that it “had shipped” but actually all that had happened was you finally printed the label. The shipping carrier still did not have the item.
Then, when I expressed frustration that it was days behind schedule your customer service blamed the shipping carriers.
Hint: they can’t get something to me if you haven’t even given them the item. It was your company’s error and accountability is nonexistent.