Strange Tails Store review | Loox

Strange Tails store reviewsSee product reviews

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Jessica F.Verified
Ordering was easy and order arrived in very reasonable time considering it being handmade and shipped from coast to coast and across the border! There are so many great product videos on the site to really understand what you are getting, how to choose the best product for you, and how to use it once you’ve chosen.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"The long line with detachable handle has been amazing for getting out with..."
Mckenzie S.Verified
Relieved items in a timely manner for custom order!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Jack and I are loving our new set up! I chose the 5ft lead with low positio..."
Cassidy F.Verified
Very prompt when I asked a question and fast shipping.
Mystery Biothane Classic Leashes
Purchased item
Mystery Biothane Classic Leashes
"I tried the mystery sale this year and I was not disappointed! I was a litt..."
LaceyVerified
Online purchasing was easy. I was sent the wrong collar size in error and they’re on it to get me the right size which is all you can ask for when mistakes happen.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Absolutely love our new leash and hands free adaptor. I searched for a hand..."
JacindaVerified
Super quick and convenient. Stayed updated about the package and when it shipped. Never had any troubles. Would definitely recommend.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I love the length of the leash but also how I can shorten it if needed. It..."
Sarah R.Verified
The website is very clearly labeled with colours, prices, hardware, and length. It’s all neatly put together that even though they may not sell a ton of products it feels like they are proud of the equipment they produce. It’s also very handy to know being outside of Canada and the US that extra costs may apply. The videos especially are very helpful on how to use their hands free system. My order did take a little to come, it’s worth it knowing it was handmade and from a small business.
Moss - Classic Biothane Dog Leash
Purchased item
Moss - Classic Biothane Dog Leash
"Absolutely love this lead! The texture and quality is phenomenal for larger..."
Cayley L.Verified
I reached out about the buckle on the collar, thinking it was backwards. However, the customer service addressed my concerns and took the time to explain their products further!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Beautiful color and good craftsmanship. The leash, adaptor and collar combo..."
Allison S.Verified
Great processing times for a handmade item
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Really great well made leash. I was a bit worried the clip on the handle wo..."
Carolyn S.Verified
Good service
Cherry - Classic Biothane Dog Collar
Purchased item
Cherry - Classic Biothane Dog Collar
"Beautifully made collar and leash with gold-coloured accents is everything..."
Eric S.Verified
Love this small local business! Very very well made products and I wish I could own a leash in every color combination.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Very well made and sturdy. The adjustment system takes a little bit to lear..."
Alex P.Verified
The website was easy to navigate. There are videos to show the different leash styles and how they clip, as well as the different additional handle.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"The leash came quickly and was exactly as advertised. I like the versatilit..."
Julie H.Verified
Items arrived in a timely fashion and were as advertised. Well done!
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"Beautiful and durable product. We purchased collars and leashes and are ver..."
Barbara H.Verified
Super local company!
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"Super well made and so easy to use!"
Lily Z.Verified
Amazing customer service and craftsmanship! Hopefully, in the future, repair services could be added, so in case the clasps break, I get to replace the broken parts and keep loving the leash!!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I've had the Biothane traffic handle leash for about 2 years now and absolu..."
Liam E.Verified
Great! Easy to order and simple sizes make it easy to get it right the first time! Came a week earlier than expected!
Mahogany - Classic Leather Dog Collar
Purchased item
Mahogany - Classic Leather Dog Collar
"Collar is EXACTLY what I wanted! I really wanted a matching collar to the l..."
Jacqueline B.Verified
We are DELIGHTED to support a small business that produces such high quality materials for our doggos. We are definitely customers for life.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Strange Tail's hands free leash + long line is EXACTLY what we needed for o..."
Teresa A.Verified
Love supporting Canadian made products. Items came in a timely manner.
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"The carabiner is safe and secure."
Paula M.Verified
So easy to shop and my order was sent earlier than expected
Seafoam - Classic Biothane Dog Leash
Purchased item
Seafoam - Classic Biothane Dog Leash
"Love the colour! This is the second lead I’ve brought and the quality is as..."
Chrissy C.Verified
Great quality, colour true to description, love supporting a Canadian Entrepreneur!
Born to Roam Sticker
Purchased item
Born to Roam Sticker
"Great quality!"
Laurel L.Verified
Beautifully made collar with high quality leather & buckle!
Walnut - Classic Leather Dog Collar
Purchased item
Walnut - Classic Leather Dog Collar
"The collar is lovely. It is sturdy & made of beautiful leather. The fit was..."
Yvonne S.Verified
2 week processing time, which fell within the expected 1-3 weeks. Easy ordering.
Cedar - Classic Biothane Dog Leash
Purchased item
Cedar - Classic Biothane Dog Leash
"Absolutely love this leash! It’s such good quality and so much easier to cl..."
Kali D.Verified
Long shipping time but I’m in the US! So to be expected!
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"We love it. Sturdy, easy to clean, anc great color. Perfect for hikes with..."
Megan B.Verified
I had reached out after making my order to confirm a few things regarding shipping/ delivery. I received a responds the next business day which was very friendly and informative.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I’ve never used biothane before but I’m SO excited to have a leash that won..."
Taylor C.Verified
Even though I ordered quite close to Christmas it still came super quickly!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"The picture does not do this leash justice! It is absolutely gorgeous, incr..."
Rebecca E.Verified
Na
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Great quality and super functional dog gear!"
Deanna G.Verified
Strange Tails was excellent with customer service and answering all our questions before we placed our order, even letting us come to see product before to make sure it was what we were looking for. It was ready for pickup faster than I thought and the craftsman ship is fantastic.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"The only leash I use now. Love the length at 4 feet, and the colors we chos..."
Adam B.Verified
Fast service and a wonderful product!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I love this leash and hands free set! It was on my “to buy” list for a whil..."
Hannah M.Verified
Love the products we received. So nice and so helpful!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Absolutely love it. Beautifully made and works great."
Ciara O.Verified
Arrived on time! Very happy with my new leash
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Really enjoying this leash so far! Especially in the winter it’s nice to go..."
Annabelle D.Verified
Great customer service and quick response to my sizing question. Since the products are made to order I can tell they are thoughtful about giving customers guidance and direction!
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"Great quality and the color Sage is exactly as I hoped it would be and accu..."
Chelsea N.Verified
Amazing customer service!
Espresso - Classic Biothane Dog Leash
Purchased item
Espresso - Classic Biothane Dog Leash
"LOVE our biothane collar and leash! We have used this product for years and..."
Christel V.Verified
I was reccomend this company by my dog trainer friend. Shipping was great and I love the colour selection. Only thing that would make it better is if they offered harnesses.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Took me a minute to figure out how to use it. The instructions were helpful..."
Mousumi A.Verified
I just wish we could preview color combinations on the leashes, etc. before ordering, although I am very pleased how mine turned out!
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"love how this fit my pup and the quick release buckle works so well"
Jennie M.Verified
Excellent product!
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"Beautiful blue collar. Very well made. Hugo looks so fancy! We love it."
Christine L.Verified
Great communication and customer service
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"This hands free adapter is my favorite! I always had a convertible leash bu..."
Sha H.Verified
Well made gear, stylish too!
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"So far so good for my lab mix pup"
Lindsey J.Verified
Can’t get over the quality of all the items. Top notch
Obsidian - Classic Biothane Dog Leash
Purchased item
Obsidian - Classic Biothane Dog Leash
"Impeccable quality. Might be the last leash we ever need to buy. A small mo..."
Krista S.Verified
Always so easy to order from and delivery is fast for handmade products!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Love these hands free adapters!"
Megan K.Verified
Great quality leash!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Fantastic quality and arrived so quickly"
Veronica S.Verified
I love Strange Tails!!!
Espresso - Classic Biothane Dog Leash
Purchased item
Espresso - Classic Biothane Dog Leash
"Strange Tails are my favourite makers! They make the most beautiful well ma..."
Strange Tails store reviewsVisit store