SWA Sabers Store review | Loox

SWA Sabers store reviewsSee product reviews

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Stephen G.Verified
Very responsive and easy to purchase from.
The Malevolence
Purchased item
The Malevolence
"Quality product and works as described. We have a blast playing with them...."
Jesus G.Verified
The shipping experience, need better communication about when it will shipped out instead of being directed to a worthless app.
The Acolyte
Purchased item
The Acolyte
"Very well handled, lite in weight and good sound with bright enough LED."
Matthew G.Verified
It was easy and the staff were very helpful
The Guardian
Purchased item
The Guardian
"It's really nice. Better than I expected thank you"
Fernando C.Verified
Folks, you MUST work on your shipping/updating tracking/communication process. I understand the need for automated responses but when I submit the same concerns about my shipping status and even email without responses, it makes it difficult to recommend SWA.
The Cultist
Purchased item
The Cultist
"Attractive hilt but the function button is difficult to use and does not wo..."
Allen B.Verified
After SWA takes production delivery, shipping time was very good.
Buy 1, Get 2 Free
Purchased item
Buy 1, Get 2 Free
"Amazing light colors and generated saber fighting contact audio. Charged th..."
Marcos A.Verified
Overall quick and easy
The Invictus
Purchased item
The Invictus
"Really gud, nothing else they are some solid light sabers"
Mark S.Verified
I never got my initial order confirmation email so I didn't have an order number. But after a couple of weeks, I contacted their customer support and everything was resolved in less than a day. They resent my order confirmation and I was able to track my shipment right to my front door.
The Assassin
Purchased item
The Assassin
"Sounds are good, saber is bright and seems to be well constructed. Only dr..."
Benjamin W.Verified
SWA was very responsive to my emails. I was very happy with the shopping and shipping experience
The Warrior
Purchased item
The Warrior
"I picked up the 3 for 1 deal ahead of a trip to Disney. I was worried that..."
Sam T.Verified
The order came before Christmas. But the tracking number wasn’t working. The customer service wasn’t responsive to emails.
The Guardian
Purchased item
The Guardian
"A video tutorial of how to use and go through the settings would be good. T..."
Andrew E.Verified
good customer service
The Vengeance
Purchased item
The Vengeance
"awesome quality thanks"
James W.Verified
Only problem is website says in stock, 3 to 5 business days. And it's more like a month. These were christmas gifts for my grandkids. But worth the wait.
The Invictus
Purchased item
The Invictus
"The craftsmanship is excellent and a very stout piece. Unfortunately I los..."
Anthony M.Verified
Overall I had a good experience, SWA Sabers even expedited shipping. I appreciated this very much as I was unaware the products would be shipping from china and would take an extended amount of time to ship.
The Acolyte
Purchased item
The Acolyte
"The Acolyte is nice. Unfortunately, there are a couple issues with it. #1 T..."
Scott A.Verified
perfect
The Chosen
Purchased item
The Chosen
"absolutely amazing arrived in time i cannot fault the workmanship these a..."
Graig B.Verified
Customer service was very helpful and was available to assist me almost immediately.
The Assassin
Purchased item
The Assassin
"Absolutely perfect for my kids! They love how sturdy the saber is when duel..."
E T.Verified
Took a while for the sabers to be sent since the deal was on.
The Crusader
Purchased item
The Crusader
"It would be great if there was a video that showed how the one button worke..."
John C.Verified
Great interaction with SWA sabers customer contact was excellent
The Consular
Purchased item
The Consular
"Really a fun light saber nicely crafted and sturdy for dulling"
Brian H.Verified
Poor communication, long shipping delays, and an incorrectly sized blade
The Warrior
Purchased item
The Warrior
"The blade attachment was two inches shorter than the baseline blades I got..."
Pedro Z.Verified
Great customer service!! I needed them by a specific date and they delivered!
The Vengeance
Purchased item
The Vengeance
"These sabers were amazing! So happy we got these!"
Anthony A.Verified
Easy to work with
The Vengeance
Purchased item
The Vengeance
"Love them!!!"
John S.Verified
SWA contacted me immediatley after my purchase and verified all the details. Everything shipped out and was received when promised. The packaging way 1st class and really protective of the sabers.
Buy 1, Get 2 FREE
Purchased item
Buy 1, Get 2 FREE
"These are quality sabers. They look, feel, and work perfectly. I couldn't b..."
Jessie G.Verified
The lightsabers were so awesome and cool looking! They make the iconic noises, you can changer their color and they charge with a simple phone charger. Customer service was amazing!! I didn't realize how long it took to make these when I ordered and when told this was a Christmas gift, they expedited my order to make sure it arrived before Christmas! Excellent product, excellent service 👍 will definitely order from here again!
The Invictus
Purchased item
The Invictus
"The lightsabers were so awesome and cool looking! They make the iconic nois..."
Scott P.Verified
Really easy and straight forward. Customer service was great. Really happy
The Vengeance
Purchased item
The Vengeance
"Amazing, loved it. The buy 1 get 2 free off was amazing The sabres are well..."
Wade B.Verified
Long delay between order and shipping with no communication or explanation. Had to chat support a couple times to get updates.
The Templar
Purchased item
The Templar
"This was my least favorite of the 3 we got. Feels/looks a bit cheap and sma..."
Michael Q.Verified
Very easy to order, and communication on point.
The Templar
Purchased item
The Templar
"Sturdy, and stunning handle... It feels great to swing."
Thomas F.Verified
They did a fantastic job all around.
The Cultist
Purchased item
The Cultist
"I got the buy 1 get 2 free deal and am so happy I did. My daughter is fasci..."
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