I purchased an Annke camera (directly from Annke) to add to my Annke NVR with my other Annke cameras. However, it wouldn't connect. After contacting Annke (and they replied very quickly) I was told that this camera was not compatible with the NVR; it was for stand-alone use only. This wasn't explained on the website.
I therefore asked to return it. They have said I must pay the postage as there was nothing wrong with the camera.
I am VERY unhappy about that as I would assume Annke cameras would be compatible with Annke NVRs, or your website would say so.
I now will not buy another camera from Annke as I won't know its compatibility and would have to pay the postage again if it wasn't.
I now have to move to another brand.
VERY VERY poor customer service. After telling people that Annke were good, I now will tell them not to buy from you unless your customer service gets better.

Purchased item
WPT400 - 4MP WiFi Pan Tilt Camera, Sound & Human Motion Detection, Colour Night Vision, One-Touch Alarm, Two-Way Audio, Cloud & Max. 128 GB Local Storage, Works with Alexa
"I purchased this Annke camera (directly from Annke) to add to my Annke NVR..."