Lumara Store review | Loox

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Bing W.Verified
process of ordering was well structured. Only the delivery was weak, no follow-up or notification on delivery. When I called, I was informed that it was already on my porch and I was not at home.
Illuminate Red
Purchased item
Illuminate Red
"The case is too long making it cumbersome for transport. Also taking it on..."
Hugh T.Verified
Shopping is so easy with Lumara. Any questions are answered very quickly.
VISO
Purchased item
VISO
"We can see a difference in our skin after using for only a few days. Our wr..."
Anthony B.Verified
Quick shipping!
Lumara Pad
Purchased item
Lumara Pad
"Loving the pad so far!"
Sally F.Verified
Super easy and quick shipping!
Illuminate Red
Purchased item
Illuminate Red
"I was intrigued with the out come of my last professional facial that inclu..."
John B.Verified
Great
Illuminate Panel Power Cord
Purchased item
Illuminate Panel Power Cord
"Na"
Ashley S.Verified
Was great - my package came in 2 days
VISO
Purchased item
VISO
"I love this mask ! Im so grateful that I found the perfect one"
Rosario M.Verified
It was easy,
Illuminate Red
Purchased item
Illuminate Red
"Dear Lumara, This was not an easy purchase for me, financially it was quite..."
Amanda H.Verified
Super fast shipping I ordered on a Tuesday and it was delivered Friday morning. Communication is excellent so you know where your package is quickly. Item was packaged and shipped just a few hours after I ordered.
VISO
Purchased item
VISO
"Amazing mask. Feels super luxurious and high quality and the LED lights are..."
Sheri H.Verified
I am really enjoying my Lumara red light mask! Thank you Lumara!
VISO
Purchased item
VISO
"I am in my first week and I am already seeing good results! My frown lines..."
Marco A.Verified
All good except for the extra taxes I paid at customs for shipping.
Lumara Pad
Purchased item
Lumara Pad
"I use the small one every time I finish my weight training session (I love..."
Michael P.Verified
Would recommend to others
Illuminate Panel Power Cord
Purchased item
Illuminate Panel Power Cord
"I had a problem with my controller, and it was immediately replaced in a ti..."
Martin B.Verified
The eye shields should be sized like small medium and large Besides that it’s an amazing product
VISO
Purchased item
VISO
"I added methylene blue to my vitamin intake And the results are amazing it’..."
Kristin E.Verified
I received my order really quickly.
VISO
Purchased item
VISO
"I love my Lumara mask. It has made a big difference in my elasticity of my..."
Karissa B.Verified
Super easy to order and when I had questions they were quick to get back to me!
Illuminate Red
Purchased item
Illuminate Red
"I have been looking into getting a red light therapy system for my spa room..."
Jordan R.Verified
Such a great experience and customer service. I highly recommend Lumara.
VISO
Purchased item
VISO
"I love my red light mask. I have only been using this device for a little o..."
Elizabeth P.Verified
I've written in with concerns but get no response.
VISO
Purchased item
VISO
"I've sent 2 emails with the same question but I've gotten no answer so far...."
Jennifer C.Verified
It was a quick and easy checkout experience, would love more before and after of different skin types, concerns, and ages
VISO
Purchased item
VISO
"I love how many lights are on the mask but I dislike how the nose piece is..."
Ann D.Verified
Great, quick service.
Arch Handle
Purchased item
Arch Handle
"Makes using my light so much easier!"
Jason B.Verified
Well I had purchased this a few weeks ahead of my wife’s birthday and a week and a half ahead of a family vacation. The website says 2-3 business days for delivery so I figured I had time to receive it before heading on our vacation. 2 business days had gone by when I contacted customer service because I hadn’t received the shipped out confirmation nor a tracking number. I was in the online queue in the morning and they finally replied back in the afternoon. They said that my order could take a week to ship out. I then asked them to hold off on shipping it till I knew we were going to be home after our vacation, she said she would put a note on the file. Two days after that the item ships for Pete sakes, like really? I did receive the item three days after that, the day we went away! But this experience was not amazing. My wife will be opening it soon so we have yet to see any ‘results’.
Illuminate Red
Purchased item
Illuminate Red
"Well I had purchased this a few weeks ahead of my wife’s birthday and a wee..."
Lynda W.Verified
👍🏼
VISO
Purchased item
VISO
"Only been 7days so far I really love it!"
Susan S.Verified
Ordering was easy and shipping was fast!!
Prevention Wipes
Purchased item
Prevention Wipes
"I bought them to keep my face mask clean. They work well, and it couldn’t b..."
Anthony S.Verified
You guys rip me off 100 dollars!!!
VISO
Purchased item
VISO
"You guys rip me off!!! I was supposed to get 200 off my purchase instead it..."
Sarah B.Verified
When the website finally was working for me to purchase my order after I explained to the team the site was faulty, everything was great and I could order. Since purchasing I've heard nothing from the company for advice or help. But the mask is wonderful, I am saving for the Panel as I don't like the fact that the mask doesn't cover the nose properly and it also doesn't cover the upper lip or chin!
ISNTREE Green Tea Fresh Toner
Purchased item
ISNTREE Green Tea Fresh Toner
"The Tea Tree toner is ok. Nothing special. I don't think it does a lot. I a..."
Dianne M.Verified
No problems were encountered when ordering my Lumara panel. I received it with two weeks.
Illuminate Red
Purchased item
Illuminate Red
"I have only been using my panel for one week, but I can tell a difference i..."
Katy D.Verified
Love it
Illuminate Panel Power Cord
Purchased item
Illuminate Panel Power Cord
"Love it"
Vit D.Verified
Delivery problem in my country
Illuminate Red
Purchased item
Illuminate Red
"Just beginning"
Curt M.Verified
Shipping was a little bit slow, but we did order over the holidays and I’m sure they were busy.
Illuminate Red
Purchased item
Illuminate Red
"We’ve only had our Illuminate Red for less than a month, but my wife and I..."
Kimberly B.Verified
Easy to navigate through the website and fast shipping. The products were in perfect condition upon receiving.
Illuminate Red
Purchased item
Illuminate Red
"I absolutely love the VISO mask and the Red Illuminate Panel! My clients ac..."
Janna S.Verified
So easy! Great discount during the holidays and super quick delivery.
VISO
Purchased item
VISO
"I’ve been using the VISO twice daily for 20 minutes each time. Already the..."
Cole G.Verified
Great
VISO
Purchased item
VISO
"Great product"
John-philip M.Verified
Great experience! Products shipped out quickly.
Lumara Pad
Purchased item
Lumara Pad
"Great product! Works as advertised!"
Catherine V.Verified
Bright. Too soon to see results
Prevention Wipes
Purchased item
Prevention Wipes
"Easy to use and plentiful"
Marsha T.Verified
The unit came quickly! Our questions were answered and we were given a few helpful tips
Illuminate Red
Purchased item
Illuminate Red
"Received it two weeks ago. Already the scars on my legs from liquid nitrati..."
Thomas M.Verified
Overall, pretty good. If I remember correctly, the web page could use a little tightening up in terms of making navigation a bit more intuitive.
Illuminate Red
Purchased item
Illuminate Red
"Great product. It's well built. The documentation is lacking but customer s..."
Lana T.Verified
Great customer service!
VISO
Purchased item
VISO
"Best Led Mask on the market! Highly Recommend!"
Rachel P.Verified
Associate on chat was very helpful, and made it very easy to check out.
VISO
Purchased item
VISO
"I’m trying to return the item but no one has responded to my email and the..."
Sara S.Verified
Great
VISO
Purchased item
VISO
"Great!"
Dianne D.Verified
Great customer service
VISO
Purchased item
VISO
"My clients are loving Viso"
Edward T.Verified
Easy
VISO
Purchased item
VISO
"Has yet to open or use but excited about using"
Mr M A.Verified
Excellent delivery and product quality
Illuminate Red
Purchased item
Illuminate Red
"Fantastic product easy to use set up and treatment the panel is exceptional"
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