Courtney T.Verified
Never received order.
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Never received order."
FlyHugz® store reviewsSee product reviews
Florence M.Verified
Add came through on social media.
The purchase was straight forward.
Purchased item
Shipping Protection
"I use at home to support my neck when rest is..."
Ryan M.Verified
the shopping experience was just fine.
Purchased item
FlyHugz® Exclusive BOGO Deal
"The velcro rubbed the bottom of my chin the w..."
Kimberly S.Verified
Unable to get in contact with customer support to process return. Unanswered emails. No return phone calls.
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Customer service is non-existent. Unanswered..."
Marisol R.Verified
Wasn’t satisfied with it
Purchased item
Free Shipping
"I was supposed to get a refund on my purchase..."
Sara S.Verified
Wouldn’t process my return of brand new unopened pillows that failed to arrive in time.
Purchased item
FlyHugz® Exclusive BOGO Deal
"Wouldn’t process my return"
Roxane Z.Verified
Great
Purchased item
Shipping Protection
"Great for long distant air travel"
Ashly K.Verified
No help from Customer service .. no response , never received my order.Scam
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"I can never get a response back!! I’ve emaile..."
Nancy H.Verified
Poor response to communications.
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2026
"I never received this item. Plus I sent my..."
Angie H.Verified
Quick efficency delivery
Purchased item
FlyHugz® Premium Sleep Mask
"Bought the flyhugz neck pillow last year for..."
Amy K.Verified
No comment
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"They were so uncomfortable. Definitely did n..."
Priscilla M.Verified
Okay it took a bit longer than I would have preferred for the item to reach me
Purchased item
The Original FlyHugz® Travel Pillow
"Purchased fly hug and am enjoying using for f..."
Deirdre C.Verified
Easy order & delivery.
Purchased item
FlyHugz® Travel Pillow
"Keep my head in a comfortable position and it..."
Laverne P.Verified
Didn’t receive it
I didn’t get it
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2026
"Didn’t receive it"
Terri B.Verified
I already told the story in the previous submission
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2026
"We do not like the product as it is too big a..."
Andy V.Verified
You can only communicate via email and the response is slow.
Purchased item
FlyHugz® FREE Sleep Mask with every pillow — ends TODAY!
"I items arrived late I asked for a refund and..."
Cyndi C.Verified
Feels great
Purchased item
FlyHugz® Luxe Leopard Edition
"Great feel and comfort"
Vasantha P.Verified
Customer service was unresponsive and I had to get the order canceled through my credit card company
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2026
"The shipment never made it to me. Had to canc..."
Nathalie S.Verified
Je le recommande.
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Le confort est vraiment parfait et il maintie..."
Kathleen G M.Verified
Easy!
Purchased item
Shipping Protection
"Love the eye mask! Bought extra so I’m never..."
Nicole B.Verified
It was fine
Purchased item
FlyHugz® First Class Premium Bundle
"Although I ordered the smaller size, it was t..."
Zsanett P.Verified
Can’t contact customer service
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Wanted to return products and get refunds as..."
Kathryn M.Verified
Great
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Love the comfort"
Phoebe D.Verified
They delivered when told.
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"I’m so glad that I got it before my trip. Cou..."
Elaine M.Verified
Way too bulky.
Purchased item
Shipping Protection
"The item itself looks great but this is MUCH..."
Gregory B.Verified
Way overpriced for the quality of pillow.
Purchased item
Free FlyHugz® eBook: Tips & Hacks for Travelers in 2026
"It is not worth the price you charge. Very ch..."
Hilari S.Verified
Too big and uncomfortable
Took out of package tried and put away
Will never use
Purchased item
FlyHugz® Luxe Leopard Edition
"Way too big and uncomfortable.
I will never u..."
Mary A.Verified
No response after writing two times.
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Product was delivered at least 10 days late -..."
Reneeko C.Verified
Fast shipping, great quality
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"Love it"
Deborah T.Verified
First, let me be clear!!!! I am appalled at your customer service. Disgusting service!! You can't review a product if you never receive it. Then to be told that you never received it because address was inaccurate, wrong again!!! Staff are less that truthful.
Purchased item
The Original FlyHugz® Travel Pillow
"First, let me be clear!!!! I am appalled at y..."
Peggy G.Verified
It was ok. I am hugely disappointed that I did NOT receive the noise cancelling earbuds that were part of the same order. I sent multiple emails to your customer service and still NO RESPONSE from you. Very bad customer service
Purchased item
Noise Cancellation Ear Plugs
"I send you multiple emails telling you I did..."
Andrew H.Verified
I had no issues.
Purchased item
The Original FlyHugz® Travel Pillow
"It was soft, yet firm enough to hold my head..."
C.a. C.Verified
Easy!
Purchased item
Shipping Protection
"Bought TWO for my husband, thinking he would..."
Gail S.Verified
I didn't order 3 neck pillows, 3 anti-theft travel bags, nor 3 masks. I ordered 2 neck pillows and yet, I was sent the other items and charged for them. I returned the unused items weeks ago and have yet to receive my refund. Terrible customer service.
Purchased item
Anti Theft Travel Bag 3x Anti-Theft Bag
"I didn't order the 3 Anti-theft bags nor 3 Hu..."
Barbara K.Verified
Very easy
Purchased item
The Original FlyHugz® Travel Pillow FlyHugz® x3 – MOST POPULAR
"We just flew to Scotland with family on a red..."
Barbara F.Verified
Turn around time was slower than I expected from purchase to receive product. Took 14 days
Purchased item
FlyHugz® Travel Pillow
"The pillow was too wide for my neck. Liked th..."
Lisa A.Verified
Good, fast shipping to Alaska!
Purchased item
The Original FlyHugz® Travel Pillow
"It really supported my neck! I loved that par..."
Jane A.Verified
Came too late
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"I like the product but they came too late for..."
Janice B.Verified
Took over 1 month to complete bogo
Purchased item
FlyHugz® Travel Neck Pillow
"Too big"
Susan K.Verified
I didnt shop for anything and now my cc is charged with a product I haven't ordered.
Purchased item
BOGO - The Original FlyHugz® Travel Pillow
"I came across FlyHugz on Instagram and clicke..."
FlyHugz® store reviewsVisit store