Denise H.Verified
Item was broke tried to return not given the option
Purchased item
Cuban Chain
"Not a great customer service experience"
Icecartel store reviewsSee product reviews
Antoine B.Verified
Fast and reliable shipping.
Purchased item
Tennis Chain
"Great for everyday wear."
Attila C.Verified
Easy and efficient. Great experience
Purchased item
Cuban Chain
"Good quality and great service"
Joshua C.Verified
Was not happy with one of the pieces
Purchased item
5MM Tennis Chain and Bracelet Bundle 14K Gold
"“Hi, I really loved the necklace and the bracelet, but the bracelet’s clasp..."
Michael W.Verified
Faulty product. The bracelet clasp apparently didn’t work. My son lost his bracelet at school. It fell off of his wrist.
Purchased item
VVS Tennis Bracelet 14K Gold (ALL SIZES)
"The bracelet clasp was faulty and my son lost his bracelet within the first..."
John W.Verified
Was told shipping was free but not about the extra taxes I'd have to pay for a China delivery, my package was held until I paid another 60 bucks to DHL
Purchased item
8MM Moissanite Cuban Link Chain/Bracelet Bundle 14K Gold
"Quality control issues, my chain had stones fall out within two weeks and c..."
Dustin L.Verified
Never received my items
Purchased item
Stud Earrings
"Never received my items"
James J.Verified
Chain looks nice just too small to wear. Also was unaware of having to pay an import fee
Purchased item
VVS Cuban Link Chain 14K Gold (ALL SIZES)
"Looks nice but length is way smaller than expected. I can’t even wear it be..."
Branon V.Verified
Excellent product top and notch service.
Purchased item
Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Love this experience. Top notch service. Excellent product just as promised..."
Felicia E.Verified
Needs improvement
Purchased item
Moissanite Ornamental Cross 14K White Gold
"You need to be more clear on your delivery time. It took over a month to re..."
Chantel M.Verified
Great company with amazing staff!
Purchased item
VVS Cuban Link Chain 14K Gold (ALL SIZES)
"Got this for my husband and he loves!! Looks amazing on him and he only tak..."
Adolfo M.Verified
I thought I would be happy with the purchase and quality is horrible plus I had to pay an extra shipping fee of $40
Purchased item
10MM VVS Miami Cuban Link Bracelet 14K Gold
"Quality is not what is seen on Instagram"
Jordan B.Verified
Misleading
Purchased item
10MM Cuban Link Bracelet 14K White Gold
"I was told I would receive a jewelry box with my order but that didn’t happ..."
Shamar T.Verified
I like the Jewelry
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"N/A"
Marcus S.Verified
They have to work to do with customers very. The website need more way to ask questions.
Purchased item
20MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
"You have to get extra links for both the necklace and bracelet. Not come ve..."
Chris G.Verified
Excellent!!
Purchased item
Stud Earrings
"Awesome experience and highly recommended!!"
Jaxon B.Verified
Quick and easy to find what you want and get it on the way.
Purchased item
9MM VVS Mariner Link Chain 14K Gold
"Really good quality, packaging could have been better but all around worth..."
Jorge A.Verified
Shopping with ice cartel was smooth. Very simple and very easy. It didn’t take long for my package to arrive in the mail. 5/5 for me🔥
Purchased item
Moissanite GOAT Pendant 14K Gold
"What a wonderful experience!!! I love my pendant looks great on my 4mm tenn..."
Jake D.Verified
Icecartel makes the purchase experience great, no flaws with my piece.
Purchased item
4MM Moissanite Spiked Tennis Chain 14K Gold
"Great purchase! My chain came out perfect!"
Prince S.Verified
Easy but not satisfying
Purchased item
8MM Cuban Link Chain 14K Yellow Gold
"Wasn’t satisfied and request weren’t met"
Alejandro G.Verified
No hassle, quick costumer service respond
Purchased item
8MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
"Great product"
Todd C.Verified
Good experience
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"Merchandise and Pricing are very Market Fompetitive. Your Carrier partner i..."
Brandon M.Verified
Great
Purchased item
Tennis Chain
"Great"
Alex S.Verified
Very easy. The prompts on the website kind of guided me from piece to piece for where to go and what I was trying to accomplish with my look.
Purchased item
Stud Earrings
"Everything yall have looks great ! I dont like middle of the mall jewelery..."
Giovanni N.Verified
Really disappointed My order didn't make it in time for the event. Once it came in all they sent me was my pendant with no chain. I'm just now receiving my chain today and my charm is way to big for my chain and i asked the rep what would the best size to fit the pendant. I don't even want it anymore the pendant is great but it's way to big and my chain it's barely holding on this is unacceptable especially what i paid for it
Purchased item
Icecartel Leather Jewelry Box
"My order didn't make it in time for the event. Once it came in all they sen..."
Jeremy T.Verified
Very easy shopping process. Arrived on time and packaged well. It did come from China though.
Purchased item
Black Moissanite Tennis Chain 14K Black Gold (ALL SIZES)
"Very sharp looking. The diamonds gleam in the light, yet it is still subtle..."
Lundyn A.Verified
Good shipping overall just didn't receive an item
Purchased item
Tennis Chain
"Didn't get the free tennis chain that comes with the order"
Marc G.Verified
Good
Purchased item
10MM VVS Miami Cuban Link Chain 14K Gold
"It some good jewelry"
William T.Verified
Horrible return policy I don’t blame them because everyone would be returning their items.
Purchased item
7MM VVS Square Pointer Earrings 14K Gold
"Horrible earrings and the return policy is bad, i wonder why."
Jennifer R.Verified
Poor customer service
Purchased item
Tennis Chain
"I was not pleased with the quality"
Terrance M.Verified
Beautiful execution
Purchased item
Icecartel Leather Jewelry Box
"Love my piece it’s perfect and priceless"
Clinton H.Verified
Poor customer care
Purchased item
6MM Cuban Link Bracelet 14K Yellow Gold
"I would have loved to wear the bracelet I purchased but its too small. I co..."
Calvin S.Verified
Don’t like the chain at all. The gold isn’t real and the links tangle all the time. It was a waste of money!!!
Purchased item
8MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
"Don’t like the chain at all. It’s not real gold and the links tangle up all..."
David K.Verified
On time fast. Did pay for fast delivery and then had to pay DHL a separate fee. No problem just wish I knew upfront.
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"Looks great"
Larry C.Verified
Trash business .. stay far away
Purchased item
Tennis Chain
"trash business"
Lavon W.Verified
I love it magnificent
Purchased item
Stud Earrings
"I love your jewelry magnificent"
Charmayne T.Verified
Worst experience ever.
Purchased item
Solid Back Mini Jesus Pendant 14K Gold
"Fuck yall......🖕🖕🖕🖕🖕🖕🖕"
Cayden G.Verified
W jewelry
Purchased item
VVS Triple Cross Pendant 14K Gold
"Very shiny"
Gregg G.Verified
No issue
Purchased item
8MM VVS Baguette Mariner Link Chain 14K Gold
"Thought it would be bolder . Ty"
Kayla L.Verified
Everything was just as advertised. Shipping was quick and detailed
Purchased item
Diamond Essentials Bundle 14K White Gold
"Great product and sooo beautiful"
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