Icecartel Store review | Loox

Icecartel store reviewsSee product reviews

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Mat G.Verified
Absolutely horrible experience, charged me with out my approval then refused to refund it, didn't give me the items in wanted since I didn't get to pick what I wanted just what was in cart, since I was only saving things to look at and then reached to charge me for the right size and then wouldn't give me the sizes I wanted in every piece just one neckless and one bracelet. Never sent me all items or mystery gift, had been a horrible experience and I'll never buy from better again and I'll ma
Moissanite Tennis Chain 14K Gold (ALL SIZES)
Purchased item
Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Absolutely horrible experience, charged me with out my approval then refus..."
Cindy A.Verified
Fake advertisement about getting a free chain never received it and was told they send it and nothing could be done
Tennis Chain
Purchased item
Tennis Chain
"First time purchasing and my last you guys give false advertisement I never..."
Hundoe M.Verified
Great
S925 Silver Moissanite Tennis Chain 14K Gold (ALL SIZES)
Purchased item
S925 Silver Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Perfect to say the least"
Tre B.Verified
Order was never received
VVS Tennis Chain 14K Gold (ALL SIZES)
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"I never received my order. Worst experience."
Omega R.Verified
Took longer than the 4days from my order date
Mystery Gift
Purchased item
Mystery Gift
"The mystery gift was to small and wouldn't fit on the 3mm tennis chain I bo..."
Tony B.Verified
Found exactly what I was searching for outstanding jewelry at its finest.
Moissanite Tennis Bracelet 14K Gold (ALL SIZES)
Purchased item
Moissanite Tennis Bracelet 14K Gold (ALL SIZES)
"They shine like real diamonds when the light hits it the colors pop like fr..."
Roosevelt B.Verified
Love it
S925 Silver Moissanite Tennis Chain 14K Gold (ALL SIZES)
Purchased item
S925 Silver Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Shine like sun"
Earl G.Verified
It was ok
6MM Byzantine Chain 14K Yellow Gold
Purchased item
6MM Byzantine Chain 14K Yellow Gold
"It was ok"
Anthony S.Verified
Very fast shipping, I received both of my orders within a week!!
Stud Earrings
Purchased item
Stud Earrings
"I have bought two moissanite tennis chains and i am very satisfied with my..."
Michael M.Verified
It fuckin tarnished
Tennis Chain
Purchased item
Tennis Chain
"It fuckin tarnished"
Donte T.Verified
Experience was smooth Thanks ICECARTEL.
Tennis Chain
Purchased item
Tennis Chain
"Great quality!!! Would definitely buy again. 🔥 💎"
Dominique T.Verified
The jewelry is unmatched the shipping and time window was very late
Icecartel Leather Jewelry Box
Purchased item
Icecartel Leather Jewelry Box
"The actual jewelry is flawless and the assistant was very helpful the shipp..."
Alex B.Verified
Satisfied
Diamond Flower Cluster Stud Earrings 14K Gold | 10MM
Purchased item
Diamond Flower Cluster Stud Earrings 14K Gold | 10MM
"Satisfied"
Luis R.Verified
It was ok
20MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
Purchased item
20MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
"Chain and bracelet did not fit to small and they was charging me almost the..."
Yung L.Verified
so many problems
VVS Moissanite Stud Earrings (ALL SIZES)
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"good product but went through 30 emails and a week after it was supposed to..."
Raymond S.Verified
Its been a month and it's still haven't showed up
VVS Moissanite Stud Earrings (ALL SIZES)
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"Never arrived in order this on 09/10/25 it's 10/4/25 Ans still haven't arri..."
Brandon C.Verified
Website is ok but could be better to make it look less generic and more attractive. It give a cheap feel to it.
Cuban Chain
Purchased item
Cuban Chain
"It was ok, picture online is a bit deceiving"
Xolisile N.Verified
I will never shop from you not even refer a friend. Poor customer service
Diamond Essentials Bundle 14K White Gold
Purchased item
Diamond Essentials Bundle 14K White Gold
"I regret buying anything from you, customer service is so poor. Scamming cu..."
James J.Verified
Confusing website
Tennis Chain
Purchased item
Tennis Chain
"Eh, cheap packaging compared to similar stuff I got off eBay. Clasp came br..."
Denise H.Verified
Item was broke tried to return not given the option
Cuban Chain
Purchased item
Cuban Chain
"Not a great customer service experience"
Antoine B.Verified
Fast and reliable shipping.
Tennis Chain
Purchased item
Tennis Chain
"Great for everyday wear."
Attila C.Verified
Easy and efficient. Great experience
Cuban Chain
Purchased item
Cuban Chain
"Good quality and great service"
Joshua C.Verified
Was not happy with one of the pieces
5MM Tennis Chain and Bracelet Bundle 14K Gold
Purchased item
5MM Tennis Chain and Bracelet Bundle 14K Gold
"“Hi, I really loved the necklace and the bracelet, but the bracelet’s clasp..."
Michael W.Verified
Faulty product. The bracelet clasp apparently didn’t work. My son lost his bracelet at school. It fell off of his wrist.
VVS Tennis Bracelet 14K Gold (ALL SIZES)
Purchased item
VVS Tennis Bracelet 14K Gold (ALL SIZES)
"The bracelet clasp was faulty and my son lost his bracelet within the first..."
John W.Verified
Was told shipping was free but not about the extra taxes I'd have to pay for a China delivery, my package was held until I paid another 60 bucks to DHL
8MM Moissanite Cuban Link Chain/Bracelet Bundle 14K Gold
Purchased item
8MM Moissanite Cuban Link Chain/Bracelet Bundle 14K Gold
"Quality control issues, my chain had stones fall out within two weeks and c..."
Dustin L.Verified
Never received my items
Stud Earrings
Purchased item
Stud Earrings
"Never received my items"
James J.Verified
Chain looks nice just too small to wear. Also was unaware of having to pay an import fee
VVS Cuban Link Chain 14K Gold (ALL SIZES)
Purchased item
VVS Cuban Link Chain 14K Gold (ALL SIZES)
"Looks nice but length is way smaller than expected. I can’t even wear it be..."
Branon V.Verified
Excellent product top and notch service.
Moissanite Tennis Chain 14K Gold (ALL SIZES)
Purchased item
Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Love this experience. Top notch service. Excellent product just as promised..."
Felicia E.Verified
Needs improvement
Moissanite Ornamental Cross 14K White Gold
Purchased item
Moissanite Ornamental Cross 14K White Gold
"You need to be more clear on your delivery time. It took over a month to re..."
Chantel M.Verified
Great company with amazing staff!
VVS Cuban Link Chain 14K Gold (ALL SIZES)
Purchased item
VVS Cuban Link Chain 14K Gold (ALL SIZES)
"Got this for my husband and he loves!! Looks amazing on him and he only tak..."
Adolfo M.Verified
I thought I would be happy with the purchase and quality is horrible plus I had to pay an extra shipping fee of $40
10MM VVS Miami Cuban Link Bracelet 14K Gold
Purchased item
10MM VVS Miami Cuban Link Bracelet 14K Gold
"Quality is not what is seen on Instagram"
Jordan B.Verified
Misleading
10MM Cuban Link Bracelet 14K White Gold
Purchased item
10MM Cuban Link Bracelet 14K White Gold
"I was told I would receive a jewelry box with my order but that didn’t happ..."
Shamar T.Verified
I like the Jewelry
VVS Tennis Chain 14K Gold (ALL SIZES)
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"N/A"
Marcus S.Verified
They have to work to do with customers very. The website need more way to ask questions.
20MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
Purchased item
20MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
"You have to get extra links for both the necklace and bracelet. Not come ve..."
Chris G.Verified
Excellent!!
Stud Earrings
Purchased item
Stud Earrings
"Awesome experience and highly recommended!!"
Jaxon B.Verified
Quick and easy to find what you want and get it on the way.
9MM VVS Mariner Link Chain 14K Gold
Purchased item
9MM VVS Mariner Link Chain 14K Gold
"Really good quality, packaging could have been better but all around worth..."
Jorge A.Verified
Shopping with ice cartel was smooth. Very simple and very easy. It didn’t take long for my package to arrive in the mail. 5/5 for me🔥
Moissanite GOAT Pendant 14K Gold
Purchased item
Moissanite GOAT Pendant 14K Gold
"What a wonderful experience!!! I love my pendant looks great on my 4mm tenn..."
Jake D.Verified
Icecartel makes the purchase experience great, no flaws with my piece.
4MM Moissanite Spiked Tennis Chain 14K Gold
Purchased item
4MM Moissanite Spiked Tennis Chain 14K Gold
"Great purchase! My chain came out perfect!"
Prince S.Verified
Easy but not satisfying
8MM Cuban Link Chain 14K Yellow Gold
Purchased item
8MM Cuban Link Chain 14K Yellow Gold
"Wasn’t satisfied and request weren’t met"
Alejandro G.Verified
No hassle, quick costumer service respond
8MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
Purchased item
8MM VVS Cuban Link Chain and Bracelet Bundle 14K Gold
"Great product"
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