Deonte C.Verified
Would love a refund. Item is pretty, but it’s not of quality because it broke
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"Chain broke within 1 week. And did not pass diamond tester like website sta..."
Icecartel store reviewsSee product reviews
Phil G.Verified
Terrible experience. Will not buy from again
Purchased item
Stud Earrings
"Terrible experience"
Mason M.Verified
Took long to get shipped from china makes me question the quality
Purchased item
3-Row Drop Moissanite Earrings 14K Gold
"One of the ear rings doesn’t stay in ear because the back keeps coming undo..."
Ian M.Verified
Good all around
Purchased item
Icecartel Leather Jewelry Box
"Fast shipping, good quality, good price"
Katie S.Verified
Great experience.
Purchased item
S925 Silver Moissanite Tennis Chain 14K Gold (ALL SIZES)
"My son loves his chain! Great fast shipping too."
Mr James W.Verified
just so easy to order from
Purchased item
VVS Cuban Link Chain 14K Gold (ALL SIZES)
"very easy to deal with and always kept informing you
about delivery and tra..."
Robert G.Verified
I loved the moissanite bracelet. Beautiful!
However, I was disappointed in the free gift. CZ and not silver. It would be nice to have the option for store credit rather than a gift. Unfortunately I’ll be throwing away the earrings. If they were Moissanite and silver I would have kept them.
Purchased item
Stud Earrings
"Hi, I disliked the earrings mainly because they are not moissanite and they..."
Aaron S.Verified
Nice & fast quick reply
Purchased item
Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Fireyyy"
Adam M.Verified
Very easy and likes the size guide.
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"Was guessing g in size for my wife. Guessed right and she loved them. The b..."
Cassandra F.Verified
I do not recommend this company. Jewelry is not great and the don't offer refunds, credit or exchanges. So you're stuck. There are other online jewelers with better quality, excellent prices plus they offer refunds and exchanges.
Purchased item
8MM Cuban Link Bracelet 14K White Gold
"I will never order from this company and definitely not recommend it. I was..."
Tyrone L.Verified
I did not receive my items purchased. E-mail the support and didn't receive that either.
Purchased item
Moissanite Skeleton Watch | 42MM | 14K Rose Gold | 14.1CT Bust Down
"Did not receive my items purchased."
Tc C.Verified
Great prices and inventory!
Purchased item
Stud Earrings
"Love the jewelry just need a better size model for chains and bracelets!"
Raminder A.Verified
The item received was wrong.
Purchased item
Stud Earrings
"The stud earrings were the wrong size and were to be 8MM. This was a terri..."
Diane L.Verified
They claimed to have hassle free returns and have to appearance of a high end jeweler. After you purchase the hassle free returns have certain criteria and you end receiving a package sent to you from China.
Purchased item
Stud Earrings
"One of the screw backs functions as a push back. It’s bigger than the threa..."
Davian M.Verified
Not great
Purchased item
S925 Silver Moissanite Tennis Chain 14K Gold (ALL SIZES)
"link was jacked up and shipping took way too long."
Elizabeth T.Verified
Great selection fast delivery
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"Great product, gift for my son. Fast shipping. Will definitely buy more pie..."
Rodney T.Verified
Solid
Purchased item
VVS Cuban Link Bracelet 14K Gold (ALL SIZES)
"Solid"
Brenna H.Verified
11/10
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"Received the order so quick..customer service is an 11/10. Fast responses a..."
Ghylian R.Verified
Easy and the product is as good as they say!
Purchased item
Moissanite Cuban Link Bracelet 14K Gold (ALL SIZES)
"My boyfriend is very happy with his bracelet. Icecartel did an amazing job!..."
Michael B.Verified
Slow delivery but love the quality!
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"Lover them!"
Adolphe L.Verified
Poor communication
Purchased item
Moissanite Tennis Chain 14K Gold (ALL SIZES)
"I didn't receive the chain and I emailed and messaged them on IG and they s..."
Raul E.Verified
It was fast
Purchased item
Stud Earrings
"I ordered lab created diamonds and when I did the diamond test they did not..."
Ulonda J.Verified
The Jewelry came right on time and thank you for giving the customers the privilege to sign for the merchandise.
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"The stud earrings are simply beautiful! I purchased the 7M for my son and t..."
Benjamin N.Verified
10 out of 10! Great Selection and Great Quality!
Purchased item
CUSTOM CLASP 3-Row 15MM Moissanite Cuban Link Chain 14K Gold
"Fast Shipping, Amazing Quality, and Great Customer Service. Icecartel is on..."
Jason E.Verified
Nice
Purchased item
Moissanite Tennis Bracelet 14K Gold (ALL SIZES)
"Passed Dimond tester"
Jacob G.Verified
Never received my product this company sucks. They won't do anything about it. Don't waste your money.
Purchased item
Stud Earrings
"No received my package and they won't do shit about it this place sucks bad..."
Jay V.Verified
I don’t know if is the high quality that they promised.
Purchased item
Tennis Chain
"First day showering with the free tennis chain, and it turned my neck green..."
Willy M.Verified
Best
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"Great Service actually received a smaller size and they sent me a brand new..."
Regina W.Verified
Had everything I needed ❤️
Purchased item
Stud Earrings
"Everything was Wonderful"
Lana S.Verified
Great
Purchased item
Stud Earrings
"Great product"
Sukhwan L.Verified
Stated before about the address issue.
Purchased item
VVS Moissanite Stud Earrings (ALL SIZES)
"I have not received my purchase still. I had a mishap with the address and..."
Jordan J.Verified
Fast and quick
Purchased item
Stud Earrings
"I fuck wit all the stuff that made to me. Fits perfect. Just waiting on my..."
Y K.Verified
Very easy to shop.
Purchased item
VVS Tennis Chain 14K Gold (ALL SIZES)
"I ordered a 3 mm tennis chain and was sent a 5 mm. The necklace does not fi..."
Alex A.Verified
Fast shipping, can’t get in contact with customer support unless it’s during the week
Purchased item
Moissanite Clover Cross Pendant 14K Gold
"Got my order wrong asked for yellow gold got white, so now I can’t even use..."
Constantine T.Verified
Great
Purchased item
Stud Earrings
"It was great"
Efrain O.Verified
Package could of been better
Purchased item
Moissanite Tennis Chain 14K Gold (ALL SIZES)
"Looks good, I like it!"
Dexter T.Verified
Good
Purchased item
Moissanite Tennis Bracelet 14K Gold (ALL SIZES)
"Nice"
James S.Verified
👎🏻
Purchased item
Stud Earrings
"Zero customer support, do your self a favor buy elsewhere!"
Dean R.Verified
Please send the rest of my order
Purchased item
Stud Earrings
"None of the order fit.. I ordered “Links” to add on to make it fit, and not..."
Anthony P.Verified
My experience was easy and comfortable. Customer service answered every question I had and made this process easier than expected. Verry appreciative.
Purchased item
Tennis Chain
"Everything that Ice cartel said I would receive, I did. The quality is exce..."
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