REAL:Shipping took longer than expected, all items were in one jewelry box wrapped in bubble wrap together. The 2yellow chains were not what I expected, but I was very satisfied with the 5-layer VVS ring, it is very pretty and looks just like the photos. The seller reached out after my review &made things right. Customer service: 10/10, I appreciate their effort to resolve the issue. IF I EVER order again, I will choose white gold or silver, as the yellow chains looked a bit inexpensive to ME.