Laura C.Verified

Customer service does appear to be on another time zone, but they do respond to any concerns as soon as they receive your message. We had questions about our order and they were extremely helpful and genuinely concerned with our satisfaction.

Purchased item

ArcticGuard Outdoor Heated Cat House – navy blue

"Love our Wagstro ArcticGuard cat house! It g..."

Cathy L.Verified

ravie que les produits Wagstro soient disponibles en France

Purchased item

AllGuard Insulated Outdoor Cat House — Night Camo

"Très facile à monter. Un peu d'appréhension s..."

Deborah F.Verified

The website was easy to navigate. Confirmation emails and tracking information were received on a timely basis.

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"It arrived packed in a flat box. Because of..."

Tim M.Verified

G

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"We have a cat that I’ve been feeding who is v..."

Jennifer K.Verified

Easy to order and received it in a quick manner.

Purchased item

RoofHaus Outdoor Heated Cat House — Night Camo

"Wonderful warm house for all cats! If your lo..."

Angeline F.Verified

It was great and very easy.

Purchased item

RoofHaus XL Outdoor Heated Cat House with Porch — Night Camo

"The cat house is perfect! Our stray cat, Que..."

Patty E.Verified

Everything that came with it, there is no lost parts very easy to put together..delivery was not long, fast delivery in time for winter weather.

Purchased item

RoofHaus XL Outdoor Heated Cat House with Porch — Night Camo

"A great buy..big roomy for cats, food,and ins..."

Michael P.Verified

Excellent customer service

Purchased item

Wagstro Heated Pad – Waterproof & Safe Heating Mat for Cats

"Great service and the cats love the warmth"

Marilyn M.Verified

Quickly shipped.

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green (Small)

"I have a feral kitty who brought her 3 kits h..."

Chris E.Verified

It seemed to go well.

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green

"Food and water are definitely being consumed..."

Grenier G.Verified

Perfect

Purchased item

AllGuard Insulated Outdoor Cat House – Forest Green

"FAST AND SMOOTH DELIVERY. The shelter is exac..."

Kady J.Verified

Easy ordering, arrived within a few days.

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"So far I haven't seen anyone using the house,..."

Wag10 C.Verified

Took a little longer then I’d hoped but it went fine

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green (Small)

"It’s a really nice house for my jack, if I co..."

Carol F.Verified

Very easy & simple

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"Easy to assemble. Beautiful. I just need help..."

Susan D.Verified

Customer service never resolved the missing part

Purchased item

Flagship Outdoor Heated Cat House — Navy Blue

"Love it & it’s well made but the separator wa..."

Matthew S.Verified

Easy onlike purchase

Purchased item

RoofHaus Outdoor Heated Cat House — olive green

"Well constructed, assembly was fairly easy. H..."

Deborah M.Verified

Easy and prompt

Purchased item

RoofHaus XL Outdoor Heated Cat House with Porch — Night Camo

"My outside cat just loves it! Always in it"

Lita T.Verified

Easy and fast ordering

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"Easy to put together and it looks strong enou..."

Carol B.Verified

Just deciding which model to get was the hardest, the website was easy and it arrived within days.

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green

"I love it but of my 5 cats only two use it!..."

Ellyn S.Verified

easy to order. easy to get it .. easy to put it togerther

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"no cats go into it they dont get it . and i..."

Maryann M.Verified

Website is easy to navigate

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"This is very well made and I love it but it i..."

Serpil T.Verified

Love it

Purchased item

ArcticGuard Outdoor Heated Cat House – navy blue

"Our stray cats already loving their new home!..."

V.Verified

Easy to decide which product I wanted. Information on each product was very accurate. Highly recommended !!

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"Love this house !! I have a large feral cat..."

Janice C.Verified

Very satisfied

Purchased item

RoofHaus XL Outdoor Heated Cat House with Porch — Night Camo

"Very satisfied"

Mary D.Verified

Arrived quickly

Purchased item

Flagship Outdoor Heated Cat House — Navy Blue

"Very nice, just as expected!"

Kathleen W.Verified

It arrived in a short time. A lot of thought and organization went into the packaging. (Small box for a large item!)

Purchased item

Flagship Outdoor Heated Cat House — Olive Green

"I was able to assemble it by myself, but it t..."

Rebecca W.Verified

So easy!!!

Purchased item

ArcticGuard Outdoor Heated Cat House – olive green

"We just acquired our neighbors cat that stays..."

Katherine H.Verified

It was very easy to manage the website and look at all of the products. Well organized and the emails are enough. I don't like spam emails but wagstro send enough to catch my attention but not annoy me. The ads are very convincing too! I had a good experience overall.

Purchased item

ArcticGuard Outdoor Heated Cat House – CloudSlate Blue

"I think this is a great product and would rec..."

Anne H.Verified

👍🏻

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green

"Solid product- would definitely recommend!😊"

Lisa C.Verified

My experience was fine. I looked for a large shelter, and the one I selected is great.

Purchased item

Flagship Outdoor Heated Cat House — Olive Green

"My outside cats are loving their new shelter!..."

Laurel M.Verified

It was so easy to purchase from wagstro.

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green

"My outdoor kitties love their new wagstro hom..."

Otto B.Verified

Took longer to get than expected.

Purchased item

AllGuard Outdoor Heated Cat House – Night Camo

"Our cat won’t have anything to do with it. It..."

David P.Verified

If a cat house is available in more than one size, the website should CLEARLY state that and what the size of the house you are ordering is.

Purchased item

ArcticGuard Outdoor Heated Cat House – olive green

"The quality of the house is good. The heating..."

Michael B.Verified

See prior review.

Purchased item

RoofHaus Outdoor Heated Cat House — olive green

"I like the house and the feral cat we bought..."

Randall S.Verified

I was not bad and it was not great.

Purchased item

Wagstro Dedicated Outdoor Pet Camera

"Camera works OK but the cheap plastic swivel..."

Pauline L.Verified

Easy process

Purchased item

AllGuard Outdoor Heated Cat House – Forest Green

"Got this for the feral cats at my shop. Happy..."

James F.Verified

Easy and fast.

Purchased item

ArcticGuard Outdoor Heated Cat House – navy blue

"I received it (Artic, navy blue) in excellent..."

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