Edgar M.Verified
Delivery took more days than expected
Purchased item
M1 Sofa Sectional
"It doesn't have a consistent shape, and there's a difference between the ri..."
Rove Lab™ [Canada] store reviewsSee product reviews
Kelvin H.Verified
Shipping had been delayed but, it finally arrived and I am very happy with the product.
Purchased item
M1 Ottoman Sofa Seat
"Love it! Very easy to set up!"
Lisa G.Verified
Poor customer service
Poor return service
Purchased item
C8 Round Pouf Ottoman
"I reached out twice after receiving the product to express my concerns with..."
Rebecca D.Verified
Wouldnt recommend
Purchased item
Marshbello Ottoman
"Literally falling apart, not performance at all"
Skylar T.Verified
Great customer service and gave me a second lamp for free when the first one delivered didn't work.
Purchased item
Anti-Gravity Lunar Lamp
"The moonlight fills my home with a serene and peaceful ambiance. Almost eve..."
Sandie D.Verified
Perfect
Purchased item
O2 Bed SmartFoam™ Cloud Frame
"Great !"
Nagma S.Verified
Would appreciate if the return and exchange process is expedited for customers to avoid hassle and inconvenience.
Purchased item
B5 Bench
"The order and the replacement took a bit long, but were eventually addresse..."
Maitao G.Verified
No
Purchased item
R4 Sectional Sofa
"Love it ! The support team is awesome too."
Stephanie W.Verified
Great customer service!!!!!
Purchased item
M1 Sofa Sectional
"Love the couch it’s perfect"
Fiona S.Verified
Pretty seamless! Happy I was able to purchase this during the holiday promotions. Packages showed up to my door in a timely manner. Setup was easy and the loveseat looks great. Thanks!
Purchased item
M1 Sofa Loveseat
"I recently added the Rove Lab M1 Loveseat in Krypton Green to my living spa..."
Alicya A.Verified
I hate to have anything to complain about because we do love it and it was easy to set up. I’m just worried maybe it isn’t a couch for people with animals.
Purchased item
R4 Sectional Sofa
"Great couch, comfortable and cute. However, basically from day one, anytime..."
Angelle W.Verified
My experience was great, the staff was very helpful when there was snag in the shipping address.
Suggestion: would of been nice if a colour swatch could of been included.
Purchased item
M1 Sofa Loveseat
"It was fun watching the pieces expand. Looks awesome:)"
Angel E.Verified
False advertisements claiming their customers received the items in less than a week but it’s not. Backrest is too low and the whole sofa piece looks messy because of the flimsy pillows. Needs to improve the fabric material to kid friendly at least can remove and wash bot not.
Purchased item
M1 Tray Table
"There’s no use of this, sofa can function without this piece"
Darcee J.Verified
Nope
Purchased item
S8 Sleeper Sofa Bed
"Love the colour and style. Comfortable."
Gina I.Verified
I loved the experience. Highly recommend!
Purchased item
M1 Sofa Sectional
"We love the couch!!! It's so comfy and so durable! I've been recommending t..."
Adrian H.Verified
Will likely buy a sectional and/or couch for the entertaining portion of the house
Purchased item
M1 Sofa Loveseat
"So comfortable and easy to set up. I have it set up in my home office so it..."
Karine D.Verified
No
Purchased item
M1 Sofa L-Shape
"We love it. Very comfortable. Although there is a section that is not as fi..."
Lauren G.Verified
Get better fabrics. The durability is a joke.
Purchased item
M1 Sofa Sectional
"NOT pet friendly fabric
NOT durable
With regularly groomed and taken care..."
Tina K.Verified
😊
Purchased item
M1 Right Arm Sofa Seat
"Love love love this cozy piece. The full sofa is sooo amazing. Most beau..."
Erica C.Verified
The entire experience was amazing. Shipping was fast, packaging was lovely, and customer service was incredible. Thank you to Rove Lab for offering this wonderful product at a great price, with amazing support!
Purchased item
M1 Sofa Sectional
"Absolutely love our rove lab couch and highly recommend for anyone on the f..."
Kavinay S.Verified
The pickup window provided was 1-2 weeks but it took just over 4 weeks.
Purchased item
Marshbello Sectional
"Although aesthetically appealing, the shearling fabric was just not practic..."
Georgina C.Verified
Good
Purchased item
S8 Sleeper Sofa Bed
"Overall a positive purchasing experience"
Ewelina H.Verified
Fantastic products and fantastic customer service! 10/10 would shop here again!
Purchased item
Marshbello Sectional
"The sectional arrived very quickly, unpacking and set up took no time. Each..."
Fraser H.Verified
Feel scammed.
Purchased item
Nimbus Table Lamp
"Might be a scam company can’t tell. Didn’t come with a bulb even thought th..."
Maya K.Verified
Super fast shipping and easy to set up.
Purchased item
M1 Sofa Sectional
"So comfy!"
Bryan G.Verified
Well done!
Purchased item
M1 Sofa Loveseat
"I would rate it as "love it" if it had a higher back. Perhaps you could des..."
Rida B.Verified
Great service no issues
Purchased item
R4 Ottoman Sofa Seat
"Great, very comfy!
Does get scratched easily by my cats, thats the only con..."
Samantha H.Verified
The retuning process was smooth.
Purchased item
R4 Sectional Sofa
"The material and colour of the couch were great, but unfortunately, we didn..."
Julie D.Verified
Great
Purchased item
Marshbello Sectional
"Great"
Valerie E.Verified
We got our ottoman quickly and no issues with anything. The quality of the ottoman is excellent.
Purchased item
M1 Ottoman Sofa Seat
"It is very versatile for us and great because we have grandchildren who lov..."
Laurence G.Verified
Looking for a way to fix the issue
Purchased item
M1 Armless Sofa Seat
"The corner units deployed very quickly after being removed from the packagi..."
Andres R.Verified
Great communication with the company and they hold up to their word!!!
It took a few calls but once you get the right representative everything works fine.
Purchased item
B5 Bench
"Looks and feels great!!!"
Patrick L.Verified
If there's a flaw with the couch, I expect the company to take care of it. However, customer service sent me instructions on how to clean a couch that wasn't delivered in proper condition.
Purchased item
S8 Sleeper Sofa Bed
"Sofa looks good. As far as comfort goes, it's a bit stiff.
Customer servi..."
Nicholas T.Verified
Shipping was delayed
Purchased item
R4 Sectional Sofa
"The cushions have zero structure, meaning the whole couch looks messy/slopp..."
Kiarash P.Verified
You didn’t help me with my issue
Purchased item
Marshbello Sectional
"The middle piece of the couch is lower than the other two on the sides! The..."
Ricki G.Verified
Very fast delivery
Purchased item
M1 Sofa Sectional
"Great to put together. Still waiting for it to soften up but I’m hopeful. L..."
Joyce C.Verified
Charging $99 return fee is ridiculous. Buyer beware I guess . Will be purchasing from Cozey -and they don't charge for
Returns !
Purchased item
C8 Round Pouf Ottoman
"It's not usable as a foot Stool Because it's too
Short.
You can't sit on i..."
Amy J.Verified
Love.
Purchased item
S8 Sleeper Sofa Bed
"Love it. We haven’t had to chance to use sleeper."
Serkan Y.Verified
It feels not very comfortable the way I was thinking
Purchased item
M1 Sofa Sectional
"Hi there
I got my sofa about a month ago and unfortunately it’s more lower..."
Marti C.Verified
I had a question about shipping and the customer service representative was amazing! Highly recommend this company
Purchased item
S8 Sleeper Sofa Bed
"Great sofa bed! Very pleased"
Rove Lab™ [Canada] store reviewsVisit store