Melissa S.Verified
No reply when I email to say I have not received order and it’s been months!
Purchased item
Isabela Hoops
"I cannot send you pictures as you never sent..."
Ella Zaneta store reviewsSee product reviews
Lisa C.Verified
Reached out several times by email never received any resolution or help to receive my product.
Purchased item
Mary Bangle - Best Seller
"I have never received my order! I emailed mul..."
Matilde L.Verified
I placed this order #2600 on 3/21/26 and order # 2629 on 3/28/26, I still have not received either almost 3 months later. I have sent several emails and I don’t get a response. I’m going to check with my credit card company and deny the charges and report your company as fraudulent!
Purchased item
Mary Bangle - Best Seller
"I placed this order #2600 on 3/21/26 and orde..."
Lisa J.Verified
clearly a scam, so now realize the customer service was horrible because their products don't exist.
Purchased item
Mary Bangle - Our Best Seller
"worst experience. don't order from this compa..."
Pearlsa B.Verified
Did not receive my order.
Purchased item
Mary Bangle
"I never recieved my order, I wish I could rev..."
Kathy P.Verified
See previous comment
Purchased item
Coco Crush Bangle
"I have waited almost two months for this prod..."
Julie C.Verified
Never received entire order waiting over 2 months do not order from here
Purchased item
Rosemary Bangle
"Never received entire order I would highly re..."
Julie D.Verified
I never received my order and I also do not receive a reply to my request for assistance. They stole my money.
Purchased item
Organic Madrepérola Ring
"I was charged but never received my order. My..."
Karen K.Verified
I did not receive my order and you aren’t even offering me a full refund? Social media reviews are not going to be good for your business
Purchased item
Silver Mary Bangle
"Never received it. I want a full refund. I fi..."
Remy G.Verified
It’s been five weeks, and I have not received my order
Purchased item
Silver Mary Bangle
"It’s been five weeks, and I haven’t received..."
Yerlin R.Verified
It’s a fraud, they charge the money and order never comes. Don’t fall for it.
Purchased item
Leona Choker Chain
"It’s a fraud, they charge the money and never..."
Debra J.Verified
Better delivery and communication required
Purchased item
Mary Bangle
"Still waiting for my delivery"
Therese D.Verified
Since no one responds and all I get are emails stating that my item is on the way and it never arrives, I can’t give a good review.
I ordered this item on 29th November and here we are 17th January and I am without a bracelet and no refund at least.
Purchased item
Sabrina Duo Bracelet
"Unfortunately my bracelet never arrived and s..."
Belinda A.Verified
Horrible!
Purchased item
Silver Bruna Chain
"You never sent me what I ordered and paid for..."
Sonia B.Verified
Extra unexpected costs
Purchased item
Bold Madrepérola Chain
"Smaller than expected"
Catrina Q.Verified
Nope
Purchased item
Silver Duo Julieta Bracelte
"Haven’t received my bracelet yet!!! So I can..."
Emily B.Verified
Little slow getting here but amazing when I got it!
Purchased item
Jade Charm Hoops
"So cute!! Bigger than I thought but adorable"
Kathy M.Verified
Delivery took a while but I was kept updated of my parcels journey
Purchased item
Letter Necklace
"Its a Christmas present for my grandaughter...."
Tracey K.Verified
Apart from one disappointing piece I'm very happy.
Purchased item
Sophie Necklace 2.0
"Love it!"
Rhodnia T.Verified
I absolutely love the pieces and the variety available—there are so many great options, I had a hard time choosing! The only downside was the delivery time; it took almost a month to receive my order, which made me a bit nervous about whether it was legit. But once the items arrived, I was really happy with what I got. Definitely worth the wait!
Purchased item
Love Letter Necklace
"A very simple but nice and dainty necklace th..."
Donatella D.Verified
Quite fast but nit datisfied with the product
Purchased item
FREE Mystery Necklace
"If the cain was fine the ring was terrible. L..."
Mandy F.Verified
I actually like the necklace but then it came tarnished, scratched and with marks. I was supposed to get a replacement but customer service has not responded to me in more than a week and has not sent my replacement. Customer service was not great, I waited and no response and I don’t get a replacement or a refund.
Purchased item
Elo Necklace
"I actually like the necklace but then it came..."
Marion H.Verified
Very fast delivery, easy to buy from. No hassles. Thank you so much.
Purchased item
Crucifix Necklece
"I love this Necklace so much, I've bought 5 o..."
Yeng S.Verified
Shipping took too long
Purchased item
FREE Mystery Necklace
"Didn't like it very much"
Sofia F.Verified
Took too long to arrive and looks cheap
Purchased item
Julieta Chain Necklace
"Didn’t like it, looks cheap"
Shirley P.Verified
Wasn't impressed with quality of products
Purchased item
Sabrina Chain
"Chain to short and felt cheap."
Lucija M.Verified
Always a pleasure and safe shopping!
I already have like six items and they are perfect and such good quality!!!
Sending love to all the ladies <3
Purchased item
Honeycomb Ring
"The ring is perfect for my pinky!
I wish the..."
Vivian H.Verified
Great product, good freight updates.
Purchased item
FREE Mystery Necklace
"Loved it! Goes with everything!"
Teresa G.Verified
Fast shipping and good quality jewellery. Love being able to afford gold. :)
Purchased item
Roberta Necklace
"A simple statement piece. Looks good with any..."
Gurpreet D.Verified
Shopping experience was great customer service is very quick to answer concerns and overall awesome service
Purchased item
Honeycomb Ring
"I love these rings never seen these styles an..."
Avanti M.Verified
They were so helpful throughout! Will definitely shop here again!
Purchased item
Mirian Bracelet
"Awesome bracelet! So chic!"
Rachelle A.Verified
very good communication and very honest
Purchased item
Betina Choker
"very nice"
Alannah C.Verified
Great 👍
Purchased item
Elo Ring 2.0
"Super , Thankyou"
Valeriia S.Verified
👍
Purchased item
Virgin Mary Necklace
"Wonderful!"
Juliet B.Verified
Very easy to navigate
Purchased item
Letter Necklace
"Very classy and elegant piece I truly love my..."
Karen F.Verified
Very good
Purchased item
Triple Isabela Hoops
"Very nice"
Gina R.Verified
Order arrived accurately.
Purchased item
Ella Huggies
"The metal is too orangey and looks like fake..."
Rim O.Verified
perfect !
Purchased item
Sophia Necklace
"happy with the necklace, very good quality !!"
Ella Zaneta store reviewsVisit store