Julian A.Verified
Excellent return policy and customer service.
Purchased item
Newport Explorer Propane Fireplace Heater
"Customer service was excellent. Would certain..."
The Cabin Depot store reviewsSee product reviews
Daniel W.Verified
Great
Purchased item
Martin 11,000 BTU Direct Vent Propane Heater MDV12VP
"Works great so far. Electricity just went out..."
Patricia C.Verified
No
Purchased item
Drolet Deco Alto Wood Furnace
"Absolutely great stove. Fast shipping."
Lynda W.Verified
Stove was super easy to order and the sales person was super helpful
Purchased item
Drolet Escape 1800 Wood Stove On Legs
"This stove is beautiful and for the price it’..."
Robert C.Verified
Cabin Depot: EXCELLENT
Martin Stoves: not so good.
Purchased item
Martin 20,000 BTU Direct Vent Propane Heater MDV20P
"My experience with Cabin Depot was positive;..."
Kris R.Verified
Very good. Responsive, upfront with no issues. Thank you
Purchased item
Martin 20,000 BTU Direct Vent Natural Gas Heater MDV20VN
"Love this little wall heater it heats up the..."
William M.Verified
your customer service and level of automation in your website and inventory sucks.
Purchased item
Drolet Escape 1800 Wood Stove On Legs
"I like the stove, it's great. Seems to need..."
Wallace O.Verified
Again, I liked everything but the communication part was a little tough
Purchased item
Trojan 6V 415Ah Lead Acid Flooded Battery
"Great product pricin Good communication back..."
Robin O.Verified
I bought my toilet about 2 years ago. They were fast shipping to the west coast. The toilet was an easy set up. I give it high marks. I can’t help but mention the high cost of the tariffs. This is my only complaint and has nothing to do with The Cabin Depot.
The liners also shipped fast.
Purchased item
Cinderella® - Bowl Liners (500 pcs)
"As far as I know, this is the only option for..."
Austin H.Verified
Already told u, never got email sayn it was shipped or tracking waited like 4 days to reach out then after i did reach out some guy was really rude said it shipped but never gave tracking, 2hrs later fedex came and my dogs attacked delivery guy b/c i was not expecting delivery so really pitiful
Purchased item
Martin 20,000 BTU Direct Vent Propane Heater MDV20VP
"The heater is ok wind blows out the pilot som..."
Janine L.Verified
Pretty easy to search and shop -
Purchased item
Cinderella G 1/4 LH - G 1/2 Brass 90º NPT - Female
"Easy order and in all honesty a fairly fast s..."
Robert K.Verified
Delivery was great.
Purchased item
Drolet Deco Nano Wood Stove
"Cabin Depot did everything just right."
Gary V G.Verified
When I ordered it I received it promptly.
Purchased item
Martin 20,000 BTU Direct Vent Natural Gas Heater MDV20VN
"It is a very nice heater but the installation..."
Ali G.Verified
Customer service is quick and reliable
Purchased item
Unique 110V 24V/8A Power Convertor Adapter
"It's great! Only problem is I'm in USA and I..."
Quincy M.Verified
They need to work on their customer service, especially for someone who just spent thousands of dollars there.
Purchased item
Drolet Escape 1800-I Wood Insert
"Stove seems to be a pretty nice product So fa..."
Bruce J.Verified
Communicate!
Purchased item
Drolet Escape 1200 Wood Stove
"I had my 1200 installed 10 days ago and so fa..."
John O.Verified
You all were very helpful
Purchased item
SunStar 16CU Solar/DC Refrigerator - Stainless Steel
"It was exactly what I wanted but the dimensio..."
Noah M.Verified
Quite satisfied.
Purchased item
Drolet Spark II Wood Stove
"Very pleased with the quality of the stove.
I..."
Luke E.Verified
Good company, bad communication
Purchased item
Drolet HT-3000 Wood Stove
"Great stove I have the the older drolet HT 20..."
Brian C.Verified
Good times, great oldies, Kool 105
Purchased item
Drolet HT-3000 Wood Stove
"Love it!"
Roberta M.Verified
Again a little drama. But The Cabin team helped solve problems quickly and professionally. Thank you Cabin Team!
Purchased item
SBI 32" x 50" 18-Gauge Cuttable Faceplate
"We've had a little bit of drama with getting..."
John M.Verified
ok but i did not under stand way i had to pay for shipping for a box that was 10 pounds but you would ship me a wood stove for free.
Purchased item
Trusty 12V DC Ceiling Fan
"its working the way it should so far."
Clara G.Verified
I have always received my orders in a timely manner, considering that they have to shipped them from Canada to my cabin in Pennsylvania USA. Thanks The Cabin Depot !!
Purchased item
Cinderella® - Signal Cable for Control Panel w/Display
"Thanks to The Cabin Depot for having all the..."
Richard G.Verified
Every thing went smoothly.
Purchased item
Progressive Dynamics 12V 80A 9380 Series Converter/Charger
"Connected it to a new distribution panel and..."
Robert H.Verified
Had problems with shipping
Purchased item
SBI 6" x 35' Flex Liner Kit For Appliances - Stainless Steel
"Have not got it installed yet the only thing..."
Rachel K.Verified
Great
Purchased item
Drolet Deco Nano Wood Stove
"Entire experience was great
Great value.. wa..."
Alex G.Verified
Fantastic customer service
Purchased item
Newport Explorer Propane Fireplace Heater
"Great product"
Kimberly P.Verified
Customer service was very responsive and helpful.
Purchased item
Century FW3500 Wood Stove
"Great customer service. Very pleased with the..."
Mike J.Verified
N.A.
Purchased item
Falks Propane Single Wall Light
"Took forever to show up! And the mantel is to..."
Anita B.Verified
A bit slow on the delivery info but I forgive them as they were busy with the seasonal orders.
Purchased item
Drolet Columbia II Wood Stove
"Great little stove for my 950 sf cabin. Burns..."
Amy M.Verified
I called my order in as I can ask more questions. I am also not great with technology. I was assisted well and the process went smoothly.
Purchased item
Martin 8,000 BTU Direct Vent Natural Gas Heater MDV8N
"The ordering and delivery happened easily and..."
Adam M.Verified
Easy online ordering!
Purchased item
Cinderella® - Bowl Liners (500 pcs)
"Exactly what I needed for my Cinderella off-g..."
Daniel B.Verified
It was fine.
Purchased item
Drolet Spark II Wood Stove
"Have not yet installed it."
Mark L.Verified
No one is getting back to us regarding returning our purchase for the correct item.
Purchased item
Martin 20,000 BTU Direct Vent Natural Gas Heater MDV20N
"We ordered the wrong item and can't get ahold..."
Ben H.Verified
All good
Purchased item
Unique 24" Classic Propane Range
"We love the stove. The only negative point is..."
David L.Verified
Cduhhhch
Purchased item
Cinderella Comfort Incineration Toilet
"Dgijj in vgb"
Brian M.Verified
No problem with ordering and delivery, top notch company!!!
Purchased item
Drolet Columbia II Wood Stove
"Used this morning to take chill out of house,..."
Thomas F.Verified
Great prices and great customer service. Fast shipping
Purchased item
SBI 4" x 8" x 1 1/4" Refractory Bricks 9 Pack
"Great service and value
Worked great and jus..."
Alan G.Verified
Cabin depot was a good source of items.
Purchased item
EcoFlow Double Voltage Hub
"The double voltage hub not only shuts off all..."
Byron B.Verified
Everything with your website Sharon came through. There was no misrepresentation. Just simple, trustworthy facts. I’m so pleased with you. I am sharing this experience with everyone I know
Purchased item
SBI Blower Assembly With Variable Speed Control Up To 100 CFM
"The blower works great but does not move as m..."
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