Hello, I recently purchased a puff from your website, but unfortunately it was defective and didn’t work properly.
It seemed like something was blocking the airflow, so I tried blowing gently from the bottom to unblock it. After doing that, liquid came out of the puff along with the vapor, so I believe the product was faulty from the beginning.
I’m not a first-time customer and I already know how these products are supposed to work, so I’m sure this wasn’t an issue caused by incorrect use. I wou...