I ordered 3 of the 2-2.5 inch ranchus, but they ran out of that size, so they kindly sent some larger ones in order to fill my order. Sadly, the largest was deceased when the fish arrived. I followed the directions on their website and filled out a DOA form. They credited me the cost of the fish so I can get another one. I was sad one didn’t make it, but I really appreciate them allowing me the option to replace it. The other 2 fish are doing really well. I kind of wish the fish were shipped in ...