The item, which was a Christmas gift for my grandson, was very late arriving and this caused a fair amount of anxiety. I received one notification shortly after ordering, which indicated that the order was shipped, but then had to wait several weeks before arrival. I received one apology in the interim for the delay, but no indication of when the item would actually arrived. It did arrive just in the nick of time, but the parcel and box were slightly damaged. As the contents were intact and it w...