I am extremely disappointed with my experience. I ordered two pairs of glasses and had to wait almost two months for them to arrive. During this long delay, I tried to cancel the order and request a refund, but the communication was absolutely terrible.
My messages were either ignored or answered very late, and when I did receive replies, they were unclear and unhelpful. Despite clearly stating that I wanted to cancel the order and get my money back, this request was not handled properly.
Even...