This item was the wrong size. I returned two of the items by courier, which were received by Prelovedlabels on 23rd December ’24. I asked them to Credit me for exchange with something else. Today is 24th January and they have not credited me. On 8th January, I had got an 8 second voice message asking for my bank account details. I replied that I want to Exchange with something else and to just credit me. No response since then. There is no answer on the contact numbers given on their site...