“I came across an ad while looking for a chair to use when playing guitar or keyboard. I found a chair on this site and it looked neat and appealing, plus it was quite inexpensive. I ordered it, and it arrived pretty quickly. However, after setting it up, I noticed that the legs were not quite stable and the chair wobbled. When I received a prompt to leave a review, I mentioned that the chair was shaky. To my surprise, their customer service responded and asked me to send a video of the issue. A...