This rating is more about the service from Bprimal, really great stuff. I'm in between sizes and decided to go with the Large, but it wouldn't sit in my toes correctly. The team was able to advise on some potential fixes and after no luck, exchanged to a medium. The medium feels a touch small, but I place 2 of the segments between my big and second toe, and this works well in spreading them apart. Thanks Bprimal!