I am very happy with my purchase. These earrings are beautiful and very well-made. Shipping was fast as well. However, after wearing them for a couple of weeks, one earring broke. I requested an exchange and was impressed by how quickly the process was handled. They provided a free return label, and I sent the broken earrings back. Within one week, I received a brand-new pair in the mail. I truly appreciate their excellent customer service and quick resolution!