I was beyond pleased with my mug. First off, the Customer Service was amazing!!! Not only did I receive a thank you for the order & support for the business but that was followed with multiple updates on the order status (the moment the order was received, when to expect it, the moment it went into production, when it was complete, shipping & tracking info). The item was packed extremely well & arrived in a timely manner. The mug is beautiful, good quality & was pleasantly surprised that t...