What if it all works out, indeed? I was so excited to receive my sweatshirt, but it turns out that the "Sand" color is actually a beige, not the pale yellow I was eagerly awaiting. However, the customer service team came through 100% and then some. Not only did B help me get a replacement at no cost in a different color (Light Blue--so pretty!), but they also helped me get a different size. (I did use a measuring tape before I ordered, but even then it turned out the Large was too big, and I act...