First of all, their customer service is great! I have to say, when we first got the ramp, the cats just walked around it. Then, after about 3 days, one decided to try it, then another and another! Now they love it and use it on a regular basis! It's fun to watch them play on it and better that it saves our furniture! So, I highly recommend it and am very pleased I ordered it. I hesitated for months, and now wish I had ordered it sooner!
So, thank you, Scratchy Ramp, from me and our cats!