This has been one of the most frustrating experiences I’ve had with a merchant. The figurine arrived poorly packaged in a box that was too small, resulting in a broken top and paint damage from rubbing against the packaging. The merchant initially promised to ship a replacement over a week ago, then changed their story and required me to return the damaged item first.
Frustrated with the delays, I purchased another one myself, hoping to receive it before the holiday. On Tuesday, I was notified ...