I truly love the promptness of my orders. I have been ordering from this company. I always order at least 5 vapes at a time, but for the first time this order, I had 1 of my vapes come in that when I opened it some of the juice must have leaked out because it was only 85 percent full instead of 100 percent. This is the only time this has ever happened. For the most part I have been completely satisfied.