We were doing a reno of our windows when the vanity arrived, and only got to the bathroom 1 month later. When we opened the box we realized the top marble had cracked! We sent an email on a Sunday night and Monday morning received an email from The Vanity Store stating they would send out another right away, NO COST INVOLVED! What service...WOW. Totally impressed. We are doing renos to sell our house and will definitely use The Vanity Store for our next build with 3 bathrooms. Great service. Th...