I had been googling piano for the few months, finally I decided go on Donner DDP-400, but with some worried about quality. During delivery time, UPS scheduled the delivery window time between 1:00 pm - 5:00 pm on Friday, Dec 13, 2024, we were waiting at home, unfortunately we didn't receive the piano. I called UPS customer services. After the customer rep checked their system and told me that the package was lost, we were panic and immediately contacted Donner Music through the website. It was ...