I'll start with this, the pillows are awesome. However, dealing with Dream A Pillow has been a 9 week long nightmare. Order placed Nov 29 for a Christmas present, told weekly in January that it was "about to ship," still hadn't shipped by Jan 25, shipping label wasn't created until Jan 27 after the call to my credit card company to reverse the charge, and it wasn't even shipped until Feb 3. My kids cried when the pillows for our 3 former cats finally arrived, over 5 weeks late. I will not b...