Elite experience. Even before the purchase was made, I had consistent, helpful communication from the shop owners. I really can’t speak highly enough of the customer service — the colors I wanted were out of stock, but the shop owners went out of their way to give me an ETA and a contingency plan in case of further delays. They ended up delivering the (VERY high quality) hats well before I expected, and the end result is stellar. You guys are great, keep up the good work. If anyone reading this ...