I ordered 4 mini SuperSaws for Christmas gifts. They arrived in about 10 days as stated and everyone was happy with their gift. We Love this little saw! I had ordered extra chains and there was an issue with receiving that, but they have resolved it thru customer service. My hubby uses this daily as we heat with wood and needed something like this to cut the pieces that are too long for our woodburner, or kindling, or branches in our way out doors. It's so powerful, handy, and so easy to ...