Ordered 2 pairs of earphones and received just one. That part was honestly okay, the terrible bit was getting told my the crossloop support team that the only possible explanation is that I'm lying - why is it not possible that whoever packed the item checked out 2 from inventory and pocketed one themselves?
I've run a customer experience team of 30,000 people for one of the largest last mile businesses in the world, and I'm appalled at how terribly you treat a first time customer to your webs...