For starters the website was easy to navigate and great picture quality, very easy to see all of the details in each piece.
Secondly, once purchased the communication through email was top notch, I knew exactly when to expect my pieces with with the delays of the pandemic.
Third when the pieces arrived I received an email confirmation, which I also loved. The packaging was also great. I love the little bag the box came in (can use it when not wearing my pieces but I wear them everyday.
Lastly...