Amazing customer service! I had an issue with the first band when it wouldn’t latch. Understandably, I was asked to send in a video showing this issue, and they handled it quickly and efficiently. I received a replacement band in no time, and it was perfect, as I had expected from all of their ads. The metal band is beautiful and matches my Apple Watch Ultra 2 perfectly! I also purchased the leather band, and it looks and feels amazing as well! Both are super high quality and I will be recommend...