Banwood Australia ReviewsSee store reviews

Good toy for the grandkids

great fit not like other cheaper children's bike helmets

Haven’t opened box yet, but will do a review after Christmas time! 🎄

Fantastic!!

🤍

Super cute and so easy to ride.

This company is a pleasure to deal with, and, the product is fantastic.

Placed my order 3 months ago. Have not received it and have had no reply to emails I have sent asking when I may receive it. No communication at all.

I ordered an “in stock” scooter, along with a matching basket and flower pins (which were on order expected delivery mid June 2026) two months ago. When I contacted Banwood Australia concerned about the status of my order, they apologised for the delay & offered to send the scooter with a replacement wicker basket however, they still have not sent the scooter and have not responded to emails, chat or phone contact (since 30 June). I am extremely disappointed with the response from Banwood.

I have been waiting to hear back from Banwood in relation to an issue with my trike since 22 December - I received a product which was different to that pictured and listed when I ordered - minus the parent handle on the back of the trike.

Looks great, nice and light.

The trike is beautiful but no longer comes with a parent handle. This has diminished its usability for my child and I would not have purchased if I knew this change has been made. I’ve sent several emails enquiring if it’s possible to purchase one (or if they can recommend a compatible 3rd party product) and have received absolutely zero response. For a high end item I expect better customer support.

Came really, really quickly. Really cute and toddler loves it!

I have tried multiple times to get in contact with someone to organise a refund/exchange and have still not heard back!

The helmet is a nice colour, easy to adjust and my kid likes it.

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