Everyone loves a comeback story, here is mine. The owner of the company called me after reading a negative review of mine. He apologized, but what meant the most was I was heard as a customer. He made changes in his labeling and wanted to show me the improvement. I decided that the effort he made to improve his brand, deserved a second chance. I must say it was a great improvement in customer service as well as product packaging. But the difference was the owners effort to right a wrong, and he...