When I tried the product on my wrist, it was excessively thick and had a texture reminiscent of Vaseline, which made me realize it wasn't suitable for my face. Upon contacting you, I was informed that returns are only accepted for unused products. How can anyone determine if this product is right for them without testing a small area on their face or wrist to gauge how it feels on their skin? Additionally, you mentioned that I would have to cover the shipping costs. This seems quite unfair, espe...