hey Shazain here, A true customer would say that no one should purchase this. Because it is a very low quality bag and it is not worth Rs 599 at all, if you buy it from any shop then it would be better.And their customer care services are also responsive only till your order reaches your home, after that return policy is there, you can send it to them or do anything else, they ignore everything and AI operate it so my suggestion is don't buy anything on this site.