I have had the best experience that I have ever had with any company, ever. As soon as I purchased my nose ring I got the sweetest email from Aliya herself, thanking me for my purchase. I was updated regularly about my purchase. It shipped so fast, especially for it being the end of December. The nose ring itself fits perfectly and I no longer have the need to get my nose pierced twice! I am more than satisfied with my experience and my purchase. Thank you so so much!!