If I were to base my rating on the packaging alone, I would give no stars. First, who places a jar of product in a bubble mailer? The mailer was soaked with product from the inside out. When I opened the mailer, it was like sticking my hand in the jar, as if I was about to do my hair. Although I have yet to use my luxury hair treatment, I still look forward to it. Invest in product sized boxes and bubble wrap.