I really needed some ear wax removal however, without any pain since I have very sensitive ear canals. Push button twice to turn on, and then the soft tips, fit comfortably in the ear, where it just vibrates the ear wax loose, where it almost tickles where I like that better than pain. Does the job, like the scoop, reminds me of the doctors, however, this one is far less painful, where the vibration does all the work. Cool tech, very happy with the purchase.